Job Description
Domino's Pizza in Savoy, United States is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at 507 Commerce Drive. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have a great experience every time they interact with our brand.
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Provide exceptional customer service through friendly and professional interactions
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Take customer orders accurately via phone and in-person
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Prepare and make pizzas according to Domino's quality standards
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Handle cash transactions and maintain accurate records
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Maintain a clean and organized work environment
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Assist in various store operations, including cleaning and restocking
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Collaborate with team members to ensure efficient order fulfillment
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Address customer inquiries and resolve issues promptly and courteously
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Contribute to a positive team atmosphere
Qualifications
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Strong customer service skills with a friendly and professional demeanor
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Excellent communication abilities, both verbal and written
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Proficiency in taking orders and handling phone calls
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Basic math skills for cash handling and order processing
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Ability to multitask in a fast-paced environment
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Team player with a positive attitude
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Detail-oriented approach to ensure order accuracy
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Physical ability to stand for extended periods and lift up to 25 lbs
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Flexibility to work weekends, holidays, and various shifts as needed
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Willingness to learn pizza-making skills and Domino's specific procedures
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High school diploma or equivalent preferred (not required)
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Previous customer service experience is a plus, but not necessary
