You’re the pro on all things River Rat (don’t worry – we’ll train you!) for guests that call in with questions, need help changing or making reservations, and more.
This position supports operational sales & check-in. Your duties include (but may not be limited to) answering phone calls, sending emails, responding to emails, checking in guests, booking reservations, facility maintenance, assisting with inventory in the Gift Shops, and assisting the Management team with daily tasks.
Reservationists are expected to be able to communicate well and apply critical thinking to resolve issues with reservations.
Reservationists will be responsible for managing and handling payments of retail and activities. Five-star customer service is consistent among our Reservations staff. Must enjoy communicating by phone and navigating the computer for most of the duration of your shift.
Hours: Shifts typically range from 9am-8pm, 5 days/week (35-40 hours), but can vary depending on need and your availability.
Requirements: Ages 17 and older are welcome to apply. No experience necessary. Must have reliable ride to work (siblings, parents, carpool with other employees, etc.) if you do not drive.
Ready to make a splash? Apply today and join River Rat Tubing for an exciting summer adventure!
Smoky Mountain River Rat Tubing
Since 1995, our River Rat crew has provided a unique way for families and adventure buddies alike to enjoy the majestic scenery of the Smoky Mountains- by tubing through them! Nestled along the Little River in the historic “Peaceful Side of the Smokies”, River Rat Tubing is the ultimate summer vacation destination for nature-lovers, adventure-seekers, and relaxation-enthusiasts. We are family-owned and operated, so no matter the occasion, River Rat is a perfect, wholesome way to let loose in the great outdoors.
Pay: $12.00 - $13.00 / hour
Pay:
Benefits:
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Employee discount
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Flexible schedule
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Other
Job Type: parttime
Schedule:
Education: No education required
Work location: On-site
