Director, Outbound Transportation
Reports To: VP/GVP Transportation
Location: New Albany, OH (Hybrid)
The Director of Outbound Transportation is responsible for developing and executing Abercrombie & Fitch Co.'s outbound transportation strategy across eCommerce, Retail, Wholesale, Franchise, and Non-Merchandise transportation. This leader oversees carrier strategy, network performance, transportation technology, financial stewardship, and customer delivery experience while ensuring the network is positioned to support future growth.
This role inherits a strong transportation organization with established carrier relationships, disciplined financial management, and best in class operating processes. The opportunity is to evolve transportation capabilities through strategic partnerships, analytics, innovation, and scalable network design that supports changing customer expectations, emerging fulfillment models, and long-term business growth.
As a trusted advisor to Supply Chain leadership, this leader influences enterprise decisions that impact customer experience, fulfillment performance, transportation economics, and future transportation capabilities.
Transportation Strategy, Network Design & Customer Experience
Develop and execute transportation strategies that balance customer experience, service, speed, cost, capacity, and resiliency across Stores, eCommerce, Wholesale, Franchise, and emerging business channels.
Lead network optimization initiatives, including carrier diversification, routing strategies, delivery models, consolidation opportunities, and future-state network design.
Develop scalable transportation solutions that support channel expansion, international growth, store openings, and evolving fulfillment models.
Partner with Customer Care, Store Operations, Distribution Operations, and Brand leaders to align transportation performance with customer and store expectations.
Financial Stewardship & Carrier Management
Establish forecasting discipline, variance management, and performance metrics across transportation spend, service, and customer outcomes.
Build business cases supporting transportation investments, sourcing strategies, network optimization, and technology enhancements.
Own enterprise carrier relationships across parcel, pool, LTL, truckload, final-mile, and specialized transportation providers.
Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
Learn more about A&F Co. by visiting our corporate website here.
