Description:
We are currently hiring an Ophthalmic Assistant to join our team!
Position Type and Expected Hours of Work:
This is a full-time, approximately 40 hours per week position with core hours Mondays-Fridays, between the hours of 8am - 5pm. Hours are subject to variation based upon clinic needs.
Primary Objective:
The Ophthalmic Assistant provides clinical support to ensure the delivery of high quality, compassionate care to patients.
The essential functions for the position (include but not limited to):
- Greet and room patients
- Obtain and document past/present medical history in the EHR system
- Perform preliminary ophthalmic work-up, including Visual Assessment, Confrontational Visual Field Testing, Pupil -Assessment, Tonometry, Ocular Motility Testing, Automated and Manual Refractometry, Pachymetry, Basic Lensometry, Ishihara Testing, Stereo Testing, Amsler Grid, Schirmer Testing
- Perform visual field testing, fundus photography, optical coherence tomography (OCT), topography
- Assist the doctor with administering eye drops and irrigating solution as needed
- Prepare and/or collect laboratory specimens
- Call patients with results and/or scheduling
- Respond to patient questions and prescription refill requests via phone, fax, or EHR system
- Assist with scheduling radiology tests
- Maintain applicable workflow in the EHR system
- Perform clinical room turnover/set-up and equipment sterilization
- Maintain OSHA standards to ensure a sterilized and safe environment
- Predictable, reliable, and prompt attendance
Core Competencies:
- Clinical Knowledge – Possesses the appropriate clinical knowledge to provide safe and high-quality care to patients within the applicable scope of practice. This includes accurately recording and communicating patient information to all relevant members of the clinical team.
- Patient Focus – Making patients and their needs a primary focus of one’s actions; developing and sustaining productive patient relationships.
- Building Patient Loyalty – Effectively meeting patient needs; building productive patient relationships; taking responsibility for patient satisfaction and loyalty.
- Communication – Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- Energy – Consistently maintaining high levels of activity or productivity; sustaining long working hours when necessary; operating with vigor, effectiveness, and determination.
- Attention to Detail – Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Accountability:
Our mission is to be a premier eye care facility providing comprehensive, quality, and ethical healthcare to all. Provide a favorable environment for the delivery of healthcare; and to provide for the wellbeing of the physician and the employees.
Supervision:
The Ophthalmic Assistant reports to the Practice Manager(s) when applicable, with clinical oversight from the Provider.
Work Environment:
The Ophthalmic Assistant functions in a specialty clinic with high patient volume. This role may be exposed to contagious or infectious diseases, and therefore, may be required to wear personal protective equipment at times. This position routinely uses standard ophthalmic equipment as well as standard ophthalmic diagnostic equipment.
Physical and Mental Demands:
The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Physical Demands – Frequently required to stand; walk; sit in front of a computer; type; perform repetitive mouse clicks; use hands to finger, handle or feel; and reach with hands and arms to assist patients and/or providers/staff. Occasionally assists with moving or positioning wheelchair bound patients, clinical equipment, and office supplies up to 50 pounds
- Mental Demands – Ability to multi-task, work under pressure, make quick decisions, thrive in fast-paced environment, and use discretion and sensitivity
Education and Experience:
- 1-3 years’ experience as an ophthalmic assistant preferred but not required
- COA certification or greater is a plus
- High school diploma or equivalent required
- Computer literacy
- Strong communication and interpersonal skills
- Personable; empathetic with patient’s needs and concerns
- Well-organized with attention to detail
- Ability to work as a team member
- Ability to pay attention to detail
- The ability to seek instruction in areas where he/she is not knowledgeable
- The ability to recognize inconsistencies
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. In addition to those essential job functions identified above, individuals in this position are also responsible for performing other duties or tasks that may be assigned. The office retains the discretion to add to or change the essential job functions of this position at any time without notice.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Medical Specialty:
Work Location: In person
