The Aging and Disability Services Division (ADSD) is currently recruiting for Social Services Chief 2, in Las Vegas, Reno, Carson City, Elko, or Ely, Nevada.
This recruitment may be used to fill current and future vacancies as they occur in the following program: Community Based Care Quality Assurance. Under the general direction of the Agency Manager, the Social Services Chief 2 will serve as the manager over the Office of Community Living Quality Assurance Unit and will be responsible for carrying out the quality assurance and quality improvement activities for the programs provided by the Office of Community Living (OCL). OCL is dedicated to empowering individuals to live independently within their communities by offering a variety of supportive services and programs for older adults, people with physical disabilities, and family caregivers. The Social Services Chief 2 will manage all quality assurance and quality improvement activities carried out by ADSD for three Home and Community Based Services (HCBS) 1915(c) waivers, the Personal Assistance Services (PAS) program, and the Community Service Options Program for the Elderly (COPE). The incumbent will work closely with OCL program staff, other Quality Assurance teams, and the Nevada Health Authority. The Social Services Chief 2 must be able to research, interpret, analyze, and apply authorities from federal or state laws and regulations, the Centers for Medicare and Medicaid Services (CMS), 1915(c) waiver applications, and Nevada Medicaid policy. The incumbent will utilize data, research, best practices, and federal/state guidance to support the continuous improvement of the OCL program. ADSD fosters a positive, inclusive, and diverse work environment that values innovation, teamwork, and collaboration.
The mission of ADSD is to empower individuals and their support systems by providing resources for disabilities and aging - connecting Nevadans to services and improving their quality of life.
Bachelor's degree from an accredited college or university in social work, health or social science, public or business administration or related field and four years of professional social services experience which included directing social services or the operation of a program unit; coordinating program activities with officials and representatives of other agencies; interpretation and application of complex federal regulations, writing program policies, procedures, and reports; and conducting research and preparing recommendations for management. Two years of the required experience must have included supervision of staff at a paraprofessional level or above; OR an equivalent combination of education and experience as described above.
Establish and monitor the accomplishment of unit and program goals and objectives to ensure programs are administered in compliance with federal and State regulations and in accordance with the goals and objectives of the agency.
Analyze and review data and reports regarding program participation and quality assurance activities; analyze economic and demographic trends and statistical data; determine the availability of resources; consult with administrators regarding agency and program goals and objectives.
Coordinate resources and activities with other chiefs and district or regional office managers; establish performance indicators and goals and objectives; monitor staff activities to determine progress in meeting goals and objectives and assess the quality of work performed; determine the impact and effectiveness of completed projects and assignments and plan for future changes or activities.
Direct the development and ensure implementation of State plans, policies, procedures, and support systems to maximize federal financial participation; review and interpret federal and State rules and regulations; research or direct staff to research the financial and operational impact to programs.
Analyze requested changes to computer and accounting systems and establish appropriate priorities; oversee the development of new or revised policies and procedures and secure administrative approval; respond to inquiries and requests for assistance in the implementation of policies, procedures and system changes; make decisions on unusual cases and operational issues; monitor program quality and compliance through review of management reports and results of on-site reviews.
Manage the development, negotiation and monitoring of cooperative agreements and program contracts to ensure services are provided and operations are conducted within program parameters; oversee the development of agreements, contract documents and amendments; evaluate and adjust reimbursement rates; conduct periodic reviews of personnel, equipment and program operations; meet with contractors and program personnel to evaluate performance and resolve problems associated with requirements set forth in agreements or contracts; determine whether financial reimbursement should be withheld in situations of non-compliance.
Develop or participate in the development and justification of legislative proposals to include drafting proposed legislation; determine fiscal and operational impact; gain the approval and support of administrative staff and present the agency's position to the legislature as requested.
Develop or participate in the development of operating and program budgets and monitor approved budgets; develop cost estimates and justification for new or expanded programs, purchase of equipment, and additional personnel; provide recommendations to administrators for incorporation into the agency budget; present budget proposal to the Budget Office and legislature as assigned; monitor revenues and expenditures and recommend alternatives for program operations in shortfall situations.
Supervise professional personnel and support staff and may provide administrative supervision to higher level professionals in a specialized area related to program operations; participate in interviewing applicants and selecting personnel; delegate authority and responsibility to staff; develop work performance standards and complete performance evaluations; ensure appropriate training is provided; provide counseling and guidance and initiate or recommend disciplinary actions.
Serve as a liaison with a variety of groups and individuals, professional advisory groups, community groups, federal staff at the regional and national levels, district attorneys and judges, the media, agency and division administrators, district and regional managers, and government officials to provide and gather information and to explain program policies and procedures.
Promote program goals and objectives; facilitate advisory group meetings; coordinate program activities among units, State agencies, and local government or community agencies; negotiate solutions to problems and resolve conflicts; and consult with federal regional program administrators on complex program issues.
Perform related duties as assigned.
Under general direction, incumbents exercise direct control over the policy and system planning, development and monitoring aspects of a statewide social services program serving a targeted population such as elderly Medicaid clients.
Incumbents at this level supervise subordinate managers, supervisors and professional staff located in district or regional offices throughout the State. Fiscal responsibility at this level is characterized by development of budget requests, proposals, justifications, and amendments based on federal and State rules and regulations and agency policies and procedures.
Incumbents enter into contracts for services and interlocal agreements with other State agencies to provide services. Additionally, incumbents prepare and monitor budget balances in regard to services requested and provided; approve payments in accordance with established policies, regulations, and program requirements; and assess and reassess client needs.
This level in the series is distinguished from the Social Services Chief I by the broader scope of responsibility; greater complexity of the programs monitored; the diversity of services provided by professional staff; and greater number and higher level staff supervised directly and indirectly.
This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.
Working knowledge of: methods and procedures of efficient administration; principles and practices of management and supervision; federal and State laws and regulations governing social and health care services; quality management principles; effective change management; effective management practices including budget development, resource allocation and personnel administration; federal and State laws and regulations which govern assigned programs; goals, objectives and federal guidelines for assigned social services programs; department, division, and unit goals, systems, programs, and policies related to the program assignment; principles and practices of social services administration; State and agency administrative regulations, policies, and procedures; methods of program administration, program terminology, and acceptable program practices.
General knowledge of: State budgeting and accounting practices.
Ability to: review and analyze legislative documents and correspondence; sell or promote ideas, programs, policies, and procedures to staff, administration, legal entities, and the public; formulate policies, program decisions, contracts and staffing plans; coordinate the work of a number of diverse work units using leadership, communication and negotiation skills; define cause and effect relationships in areas of program compliance; develop and manage a complex budget; coordinate the development and maintenance of automated systems; accurately evaluate program effectiveness and accountability and determine what changes are needed to improve the program; identify training and education needs and available resources that are applicable and effective.
Skill in: financial analysis and planning and budget administration.
Recruiter Contact Information: Ana Maria Ornellas - [email protected]
The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages.
Please send direct Inquiries or correspondence to the recruiter listed on this announcement.
