Company Overview:
LGTC Group is a leading provider of evidence-based mental health services in Santa Clara County, dedicated to delivering compassionate and innovative care to individuals and families across all age groups. Our multidisciplinary team collaborates to create personalized treatment plans that promote healing and growth.
Job Overview:
The Licensed Psychotherapist (Pediatric IOP/PHP) - Floor Manager is responsible for overseeing daily operations and providing clinical leadership within a structured, high-acuity outpatient setting for children and adolescents.
This role is based at our Union location.
This role combines real-time operational management with clinical oversight to ensure safe, effective, and high-quality care. The Floor Manager supports staff, guides clinical decision-making, and maintains program flow while collaborating closely with program leadership.
Duties:
Daily Operations & Program Coordination
- Oversee daily programming to ensure groups and services run on schedule
- Monitor patient flow, including admissions, discharges, and transitions of care
- Ensure appropriate staffing coverage and address operational gaps in real time
- Respond to and resolve day-to-day issues impacting program function
Clinical Leadership & Oversight
- Provide real-time clinical guidance to therapists and behavioral health staff
- Observe group sessions and milieu interactions to ensure adherence to treatment standards
- Support clinical decision-making related to patient care, engagement, and safety
- Intervene in complex or escalated clinical situations as needed
- Assist with case consultation and care coordination
Crisis Management & Patient Safety
- Lead or support crisis intervention and de-escalation efforts
- Ensure appropriate response to safety concerns, incidents, and high-risk situations
- Collaborate with psychiatry, nursing, and leadership during critical events
- Maintain a safe, structured, and therapeutic treatment environment
Quality Assurance & Compliance
- Monitor quality and consistency of clinical programming
- Ensure compliance with documentation standards, organizational policies, and regulatory requirements
- Identify concerns and implement corrective actions as needed
- Participate in quality improvement initiatives
Staff Support & Development
- Provide coaching, feedback, and clinical support to staff
- Support onboarding and mentoring of new team members
- Promote accountability, professionalism, and adherence to clinical standards
Team Collaboration & Leadership
- Serve as the on-site clinical and operational lead during assigned shifts
- Communicate regularly with program leadership regarding performance and needs
- Participate in multidisciplinary team meetings and case discussions
- Contribute to program development and workflow improvements
Qualifications:
Education & Licensure
- Master’s degree in Social Work, Counseling, Psychology, or a related field
Experience
- Minimum of 2–3 years of experience in a behavioral health setting (IOP/PHP preferred)
- Experience working with children and/or adolescents required
- Prior leadership or supervisory experience preferred
- Active, unrestricted California license (e.g., LCSW, LMFT, LPCC, PsyD, PhD)
Core Competencies:
- Strong clinical judgment and decision-making skills
- Leadership and team facilitation abilities
- Effective communication and conflict resolution skills
- Knowledge of evidence-based treatment and group programming
- Crisis intervention and risk assessment expertise
- Ability to balance clinical and operational priorities in a fast-paced environment
Pay: From $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Paid time off
Work Location: In person
