JOB
Move your career forward as a Business Analyst 3 with the Pennsylvania Department of Transportation. This role places you at the center of efforts to improve and support vital technology used across the state. Your skills will help advance important systems that impact customers, partners, and staff every day. This is a chance to contribute to meaningful progress in a supportive and mission-driven environment.
EXAMPLE OF DUTIES
This position leads advanced analytical and technical work that supports major Driver and Vehicle Services systems used throughout the Commonwealth. The role ensures that complex applications stay effective, reliable, and aligned with changing needs. As a Business Analyst 3, you will perform the following duties:
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Lead System Support: Provide direction for technical and analytical functions that support complex automated systems
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Apply SDLC Methods: Use structured development practices to guide efficient and effective system changes
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Coordinate Teams: Oversee work performed by staff and project teams responsible for many applications and interfaces
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Guide Enhancements: Organize requirement gathering and planning efforts to support system updates and improvements
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Communicate Progress: Share updates with leadership and report issues that affect schedules or outcomes
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Resolve Issues: Review problems, determine options for solutions, and assist users when application issues occur
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
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Full-time employment
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Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
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May be required to work when a full-day and/or partial-day office closing is authorized. To include but not limited to: early dismissals for inclement weather; the day before holidays; special holiday closings.
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Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
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Salary: In some cases, the starting salary may be non-negotiable.
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You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
SUPPLEMENTAL INFORMATION
- Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
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Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
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Your score is valid for this specific posting only.
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You must provide complete and accurate information or:
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your score may be lower than deserved.
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you may be disqualified.
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You may only apply/test once for this posting.
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Your results will be provided via email.
