Looking for a career that's fast-paced, people-focused, and full of opportunity?
At NJ Consulting, we partner with Verizon to bring industry-leading technology directly to customers throughout Wayne and the surrounding New Jersey communities. As a Verizon Customer Associate, you'll be the face of the brand, helping homeowners discover the benefits of Verizon Fios Internet, TV, home Wi-Fi, and phone services while delivering an exceptional customer experience.
This role is perfect for someone who enjoys meeting new people, building relationships, and working toward personal and professional goals. Whether you're beginning your career or looking for your next challenge, you'll gain valuable experience, receive ongoing mentorship, and have the opportunity to grow into leadership as you develop your skills.
What You'll Do as a Verizon Customer Associate
- Meet with residential customers to discuss their home internet, TV, and connectivity needs.
- Educate customers on Verizon Fios Internet, home Wi-Fi, TV, phone services, and current promotions.
- Recommend personalized Verizon solutions based on each customer's lifestyle and household needs.
- Build lasting customer relationships through exceptional service and product knowledge.
- Manage the customer experience from the initial conversation through account enrollment.
- Stay up to date on Verizon products, technology, and promotional offers.
- Collaborate with your team to achieve individual and team performance goals.
- Participate in ongoing coaching and professional development.
What We're Looking For in a Verizon Customer Associate
- Friendly, outgoing personality with strong communication skills.
- Positive attitude and eagerness to learn.
- Self-motivated with a goal-oriented mindset.
- Ability to work independently and in a collaborative team environment.
- Customer service, retail, hospitality, or sales experience is a plus, but not required.
Why NJ Consulting?
- Clear opportunities for advancement into leadership and management.
- A fun, energetic, and team-focused culture.
- Ongoing mentorship and career development.
- Team outings, company events, and recognition for your accomplishments.
If you're ready to build your communication skills, grow your career, and represent one of the nation's most recognized telecommunications brands, apply today to join NJ Consulting as a Verizon Customer Associate!
Pay: $55,000.00 - $65,000.00 per year
Work Location: In person