Job Summary
We are seeking a Physician Liaison/Referral Specialist to successfully generate demand from community physicians and referral sources to Allure for Vein and Regenerative Health services. This role serves as the primary relationship-builder between Allure and the local medical community, athletes and gym using a consultative sales approach to educate providers, promote service lines, identify referral opportunities, and remove barriers to referral growth. The Physician Liaison/Referral Specialist coordinates the referral process from outreach through patient scheduling and follow-up, ensuring a seamless provider and patient experience while meeting established referral, visit-generation, and growth goals.
Demonstrates behaviors consistent with being GREAT and the Allure Core Values
Great Work Ethic, Respect For Others, Excellence in Service, Adaptability, Teamwork
Professional Communication
Communicates clearly, respectfully, and professionally with clients and team members.
Service Orientation
Demonstrates a client-first approach and works to create a positive experience.
Accuracy and Attention to Detail
Follows standard work and documents information completely and accurately.
Problem Solving and Escalation
Demonstrates higher-level problem solving by assessing client needs, identifying root causes of routine service issues, resolving moderately complex questions within role scope, and escalating appropriately when additional support or leadership review is required.
Responsibilities
· Develop, maintain, and grow referral relationships with community physicians, advanced practice providers, practice managers, and other referral sources.
· Generate referrals and new patient demand for Allure’s Vein, Regenerative Health, and stem cell therapy services through consistent field outreach, provider education, and relationship-based sales activity.
· Conduct regular in-person and phone outreach to targeted physician offices to promote Allure services, communicate differentiators, and identify opportunities for referral growth.
· Coordinate the referral process by ensuring referral information is complete, communicating next steps, supporting scheduling, and following up with referring offices as needed.
· Educate referral sources on appropriate patient types, symptoms, treatment pathways, service availability, and the value of Allure’s Vein, Regenerative Health, and stem cell therapy offerings.
· Track referral activity, outreach touches, provider feedback, referral volume, conversion trends, and barriers to growth using established systems and reporting tools.
· Identify underperforming or high-potential referral sources and develop targeted action plans to increase awareness, confidence, and referral volume.
· Partner with clinical, scheduling, front office, marketing, and leadership teams to ensure referred patients and referring providers receive timely, professional communication.
· Address provider concerns, referral process issues, and service barriers with urgency and ownership, escalating when appropriate to support provider satisfaction and retention.
· Represent Allure professionally at community outreach events, provider meetings, educational activities, and other business development opportunities as assigned.
· Perform other duties as assigned to support referral growth, provider relationships, patient access, and operational excellence.
Performance Expectations
· Meet or exceed established goals for provider outreach, referral generation, new patient demand, and referral source growth.
· Consistently build and maintain strong relationships with multiple community physician offices and referral sources.
· Demonstrate measurable sales accomplishments through increased referrals, improved provider engagement, and successful demand-generation activity.
· Maintain a high level of knowledge regarding vein disease, appropriate referral indicators, Allure’s service lines, Regenerative Health offerings, and stem cell therapy services.
· Resolve referral process issues promptly and professionally to support a seamless experience for referring offices and referred patients.
· Maintain accurate, timely documentation of outreach, referral source activity, sales pipeline status, referral trends, and follow-up commitments.
· Collaborate effectively with internal teams to support patient access, provider satisfaction, and Allure growth objectives.
Pay: $31.85 - $35.53 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Aesthetic treatments: 1 year (Preferred)
Work Location: In person
