Kappus Company is a third-generation family-based business that supplies food service equipment to our customers.
We are looking for a Billing Specialist to work full-time onsite. In this position, you will play a pivotal role in maintaining the financial integrity of our organization. This position requires meticulous attention to detail, precision in data entry, and a commitment to ensuring accurate and timely billing processes.
You will be responsible for managing a wide range of billing-related tasks. Come join our team and experience a dynamic, collaborative environment where your growth and success are at the heart of what we do.
Responsibilities Include:
- Processing work orders from field service technicians to invoice, ensuring timeliness, proper documentation, and a high level of accuracy
- Evaluating, analyzing and verifying work order information for accuracy of data and billing amounts, updating as required
- Collaborating closely with internal departments to resolve billing issues and questions
- Assisting with resolving billing discrepancies by investigating billing errors and recommending process improvements to avoid future errors
- Updating and maintaining accurate records and support documentation within established systems
- Applying knowledge of equipment-specific warranty requirements to ensure invoice accuracy
- Utilization of third-party systems (Service Channel, Verisae, Corrigo)
Experience Required:
- High school diploma or equivalent required, college degree preferred
- 2+ years of experience in a billing department
- Experience processing work orders from field service technicians preferred
- Excellent verbal and written communications skills, ability to collaborate effectively with others
- Experience with Microsoft Outlook and Sampro preferred.
- Sensitive to deadlines and ability to manage multiple projects in a fast-paced environment
- Ability to work independently, under pressure, and without close supervision; willing and able to consistently work the schedule required by the job demands.
- Strong organizational skills and the ability to prioritize tasks
- Attention to detail and problem-solving abilities
- Ability to learn and retain written and verbal instructions.
- Knowledge of Taylor Company, Henny Penny & Middleby equipment is desirable but not necessary
- Diplomacy and tact dealing effectively and professionally with the obstacles that arise with outside vendors and internal customers
Join our dedicated team as a Billing Specialist where your expertise will contribute significantly to our operations while ensuring that our customers' receive the best possible service regarding their billing needs.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- Billing: 2 years (Preferred)
Work Location: In person
