Sales Associate (Zen Advisor)
Modern Acupuncture is the leading franchise organization of Acupuncture, and we currently have part time opening on our customer service team in Gilbert (San Tan Pavilions).
The front desk (Zen Adviser) positions are all about providing an exceptional service experience to our customers in a fast-paced environment. Successful individuals are confident, detail-oriented, and passionate about helping people feel their best. If you want to do really important work that has purpose and meaning, this is the perfect opportunity for you.
This talented individual must be comfortable selling our membership-based service including explaining the benefits and costs associated with our service.
We are open 6 days a week and this person must be able to work some nights (until 7 PM) and weekends (10 AM to 4 PM). This position is for Monday and Wednesday from 2 PM to 7 PM and alternate Sundays from 10 AM to 4 PM.
The position will entail greeting and assisting new and existing acupuncture clients. A passion for acupuncture, health, and helping others is a must. Basic acupuncture knowledge is helpful; however, training will be provided.
The Job Responsibilities are:
- Provide the highest levels of customer service for all patients throughout their visit
- Assist patients with the completion of required paperwork
- Educating and answering general and high-level acupuncture-related questions
- Sell the plan or package that is best suited to the patient's treatment plan given by the Licensed acupuncturist
- Complete transactions using point of sale software and ensure all patient accounts are current and accurate
- Participate in marketing opportunities and community events to help the clinic build new patient counts
- Manage daily clinic operations including ensuring it's clean and that inventory is stocked
- Be a team player and contribute to a positive, healthy work place culture
Minimum Requirements:
- High school diploma or equivalent (associates degree or higher preferred)
- Cheerful, positive attitude and willingness to learn and grow
- Able to work weekends/evenings (as required)
- Able to use office equipment; computer, tablet, and phone system
- Proficient with Microsoft Office
- Dedication to high quality service
- Maintain a professional appearance and wear company approved attire
- Confident in presenting and selling services
- Office management, sales and/or marketing experience a plus
- Previous experience working with Mind/Body a plus
Abilities Required
- Able to stand and/or sit for long periods of time
- Able to lift up to 40 pounds
Job Types: Part-time
Job Type: Part-time
Pay: $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
Work Location: In person
