Job Title: Process Engineer
Location: Charlotte NC
Pay Rate: 70k-90K
Schedule: 7am-3:30pm M-F
Job Description: We are seeking a Process Engineer to support and continuously improve our Quality Management System (QMS) and operational performance in alignment with ISO 9001 and TL 9000 standards. This role is key to ensuring consistent, scalable, and data-driven processes that support high-volume operations and customer requirements.
The ideal candidate brings a structured, analytical mindset and enjoys partnering across teams to improve quality, efficiency, and operational consistency.
Responsibilities: Support and maintain QMS compliance (ISO 9001 / TL 9000), including document control, risk-based thinking, defect tracking, and corrective and preventive actions (CAPA)
Develop, standardize, and maintain SOPs, work instructions, and controlled process documentation.
Monitor and analyze quality and operational performance metrics; identify trends and initiate improvement actions.
Lead root-cause analysis using structured methodologies and drive sustainable corrective solutions
Support internal, customer, and certification audits, including preparation, participation, and corrective action follow-up.
Identify process inefficiencies, risks, and scalability gaps; apply tools such as PFMEA and preventive controls.
Lead and support continuous improvement initiatives using Lean principles (standard work, process mapping, 5S, etc.)
Partner with operations, engineering, quality, IT, and leadership to implement system, automation, and process improvements.
Qualifications
Bachelor’s degree in Industrial, Mechanical, Manufacturing, or related engineering field
3+ years of experience in process engineering, quality engineering, or operational excellence
Working knowledge of ISO 9001 and quality management systems
Strong analytical, problem-solving, and documentation skills
Experience with RCA, CAPA, and continuous improvement methodologies
Experience with TL 9000 or telecommunications environments
Familiarity with process performance metrics and KPI reporting
Audit participation or audit-support experience
Bilingual (English & Spanish) Preferred
Apply online now at www.fssstaff.com or contact the office at 704-702-8077.
Pay: $70,000.00 - $90,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
