OVERVIEW
Top rated self-storage company is searching for an assistant property manager(s) to join our team in the Marble Falls / Spicewood area. This individual(s) will be responsible for assisting in the day-to-day operation team, responsible for maximizing the rental potential of a self-storage facility location and oversee all aspects of storage transactions, customer service, rentals, record-keeping, and security. This individual will be responsible for the efficient and effective operations of the store through general property maintenance, a strong desire to grow the business, through outside the box thinking, developing effective branding, and marketing strategies, a positive attitude that reflects a desire to exceed the highest level of customer service.
ESSENTIAL JOB DUTIES
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Meet sales goals through unit rentals, unit warrant, moving supplies and other related products.
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Serve and guide new customers through rental processes and agreements.
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Follow up with clients and converting telephone and walk-in inquiries into rentals.
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Provide best-in-class customer service to existing customers.
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Greeting customers promptly, enthusiastically, and professionally.
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Resolve customer issues in a timely and effective manner.
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Ensures that company standards of cleanliness and appearance are met.
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Inspect the property, including performing lock checks.
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Clearly and effectively communicate results, updates, and recommendations to the District Manager or the Leadership Team.
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Record keeping.
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Perform other duties as assigned.
QUALIFICATIONS
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High level of customer service skills
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Excellent interpersonal and communication skills – both on the phone and in person
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Hospitality background
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Retail sales background
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Basic MS computer skills
REWARDING BENEFITS
At TJO10X10 Management, you will be part of an industry-leading customer service team where you will be challenged, developed, and included in a diverse workspace. We place a high priority on our team members, dedicating ourselves to coaching and development—this is a key factor that sets us apart.
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Medical Insurance
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Dental Insurance
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Vison Insurance
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401K
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Employee Assistance Program
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Paid holidays, Bereavement time, and pay for Jury Duty
