Senior Business Analyst – IT Demand Management
Our client, a leading Pacific Northwest utility provider committed to public service and environmental stewardship, is seeking a Senior Business Analyst for their Vancouver, Washington location. In this role, you will support IT demand management by coordinating workload intake, managing business request processes, and delivering data-driven insights that support strategic planning and decision-making. Responsibilities include business process analysis, reporting, stakeholder collaboration, requirements gathering, and identifying opportunities to improve operational efficiency and support future technology initiatives.
This position is a one-year renewable contract that includes employee benefits! If you think you’d be a good fit, we want to hear from you!
Pay Range: $60.00 – 64.00/hr., DOE
Location: Vancouver, Washington – Remote eligible (must reside within 125 miles of Vancouver, WA). Approximately 1 day onsite per month; additional onsite attendance may be required for training, meetings, or business needs.
Key Responsibilities for Senior Business Analyst:
- Partner with IT leadership to support demand management, workload planning, and portfolio coordination across multiple technology initiatives.
- Analyze business processes and provide recommendations to improve operational efficiency, resource planning, and decision-making.
- Coordinate project intake, business requests, and workload prioritization while ensuring requests are properly documented, tracked, and communicated.
- Maintain and support project management tools, SharePoint sites, and reporting platforms to ensure accurate data and effective collaboration.
- Collect, manage, validate, and analyze program data to produce dashboards, reports, and insights using Excel, Power BI, and other reporting tools.
- Facilitate meetings with stakeholders to review project portfolios, discuss priorities, document decisions, and track action items.
- Develop business process documentation, requirements, business cases, training materials, and user guides to support technology initiatives and process improvements.
- Provide user support and training for demand management tools and business processes while promoting consistent data quality and best practices.
- Collaborate with cross-functional teams to coordinate new initiatives, system enhancements, and organizational change efforts.
- Build strong relationships with business and technical stakeholders while supporting strategic planning, portfolio management, and continuous improvement initiatives.
- Maintain project documentation, records, and business information in accordance with organizational governance and compliance requirements.
Requirements for Senior Business Analyst:
- A degree in business administration, business management, accounting, computer or data science, organizational development or closely related technical field is preferred.
- With an applicable Bachelor degree, 8 years of experience is required
- With an applicable Associate degree, 10+ years of experience is required
- Without an applicable degree, 12+ years of experience is required
- Experience should be consistent with the specific requirements of technical business analysis and information technology and progressively more technical in nature.
- 5+ years of experience supporting project management, project portfolio management, and demand and capacity planning.
- 5+ years of experience developing or implementing demand management processes, operational procedures, and business workflows.
- 5+ years of experience facilitating work planning, resource planning, and scheduling activities with cross-functional stakeholders.
- Intermediate proficiency with Microsoft Project, Power BI, and Microsoft Excel.
- 5+ years of experience facilitating business process improvements, requirements gathering, and stakeholder workshops.
- Experience supporting project management and organizational change initiatives using established project and change management methodologies.
Preferred Qualifications for Senior Business Analyst:
- Experience with Microsoft Project Server.
- Strong technical writing, process documentation, and program design experience.
- Project Management Professional (PMP) certification or other PMI certification.
- Change Management certification.
- Experience with ServiceNow, including IT Service Management (ITSM), Strategic Portfolio Management (SPM), and/or Demand Management modules.
**We are unable to accommodate corp. to corp. candidates**
About Motus Recruiting and Staffing, Inc:
Founded in 2006, Motus is an award-winning recruiting and staffing firm in the Pacific Northwest, specializing in professional services and technology solutions. We are a group of people who not only recognize the importance of representation, but actively fight for diversity, equity, and inclusion in the recruitment process. Our goal is to educate organizations on the importance of DEI when hiring, promoting, and supporting diverse employees. We are calling organizations to demonstrate their commitment to DEI by being intentional about who they hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
KG#14269
Pay: $60.00 - $64.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- How many years of experience do you have in IT Business Analysis, Project Portfolio Management, or IT Demand Management?
- Do you have experience with MS Project, PowerBI, and SharePoint?
- Have you led or supported IT demand management, portfolio management, workload planning, or resource capacity planning in a professional environment?
- Do you have experience with MS Project Server (Preferred)?
Work Location: Hybrid remote in Vancouver, WA 98663
