Purpose:
Responsible for selling, receiving, and delivery of parts and attachments. In addition, performs in-store customer service, overall organizational promotion, and stocking duties.
Responsibilities:
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Promotes and sells products and/or services to meet customer needs
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Assists with preparing and maintaining merchandise displays
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Communicate and fill customer online parts orders via the customer portal
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Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations
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Helps to keep parts department clean and orderly
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Follows up on shortages and expedites issues by reporting to the Lead
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Assists in maintaining all departmental tools, equipment, and vehicles
- Helps answer phones and address customer voicemails with urgency
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Support customer
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Other duties as assigned
Experience, Education, Skills and Knowledge:
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Basic data entry/keyboarding skills/computer aptitude
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Basic parts and machinery knowledge
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Ability to use the John Deere Parts Catalog computer application
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Ability to work in a team environment
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Ability to lift items weighing up to 75 lbs. daily
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Ability to stand for long periods of time
- High School diploma or equivalent experience
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Forklift certification preferred
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Works in both office and warehouse environments, including consistently viewing a computer monitor and using keyboard/mouse
