NorthStar Psychiatry is seeking a Front Desk & Mental Health Technician to support both front-office operations and clinical monitoring for our interventional psychiatric treatment programs. This is a full-time or part-time, in-office position requiring reliable attendance and a professional, patient-centered approach.
Responsibilities
- Manage front desk operations, including patient check-in/check-out, scheduling, and phone coverage
- Verify insurance and address basic billing inquiries
- Monitor patients during and following Spravato administration in accordance with REMS protocol
- Assist with TMS treatment setup and patient monitoring throughout sessions
- Maintain accurate, timely documentation within Charm EHR
- Communicate professionally with patients, providers, and clinical staff
Qualifications
- Availability in-office (no remote work)
- Reliable transportation
- Strong communication and interpersonal skills
- Ability to manage competing priorities across administrative and clinical duties
- Prior experience in healthcare, behavioral health, or a front office setting preferred
Compensation & Benefits
- $23.00/hour if part-time or $47,840 annually
- Medical, dental, and vision insurance
Location: Greater Portland, OR area
Pay: $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
