Therapeutic Massage & Wellness located in Newtown, CT is expanding our Front Desk team. This job is a part-time position 15-20 hours a week. (Must be able to work weekends including Sundays.) Available shifts of 9am-3pm and 230pm-8pm. Employees work both shifts throughout the week.
We are looking for someone who cares deeply about client experience and providing the best service they can. Out Front Desk associates undertake all receptionist and clerical duties of the spa as well as management of the entire business frame. You will be the “face” of the spa for all incoming clients.
The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. You should be able to multitask, deal with all questions, complaints, & give accurate information to clients. Strong task prioritization skills are necessary for success. WE ARE ALL ABOUT THE CLIENTS. Our ultimate goal is to make all clients feel comfortable & special while on our premises.
Jobs Duties Include:
Greeting and checking in clients
Tending to guests needs
Answering phones
Booking appointments/scheduling
Answering questions
Being knowledgeable about all Spa services
Accepting payments
Answering, checking, sorting emails
Keeping organized & updated files
Social Media & other marketing
Assisting manager with small projects
Requirements:
Proven experience in customer service
Strong communication and people skills
Problem-solving skills
Social media knowledge
Flexible schedule
Time Management
Organizational Skills
Work Remotely
Job Type: Part-time
Pay: $16.35 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Professional development assistance
- Referral program
Work Location: In person
