Description:
Come join the team at HCI Sports & Fitness! As a premier sports and fitness center in Bee Cave, our team is in search of an energetic, service oriented leader, who thrives in a fast-paced work environment to fill our part-time Member Services Supervisor role. Having a passion for health and fitness is important, and retail or sales experience is a plus!
About Us: At HCI Sports & Fitness, we’re more than a fitness and sports brand—we’re a movement. We empower our family-oriented community at all fitness levels to push limits, fuel performance, and live boldly through smart training and state-of-the-art spaces. From gym culture to group fitness to youth and adult sports, we pride ourselves on offering a clean, safe, and welcoming environment for everyone!
Requirements:
What you’ll do:
-
Greet and provide exceptional customer service to all members and guests
-
Conduct facility tours, educate prospective members on services and programs, and onboarding new members
-
Follow up with prospects and support monthly sales and membership goals
-
Help maintain the cleanliness, organization, and overall appearance of the facility and amenities
-
Utilize our ClubReady operating system to manage member and guest accounts
-
Monitor facility access and support overall safety and security procedures
-
Assist leadership with supervising and supporting the Member Services team as needed
-
Support daily front desk operations and help create a positive member experience
-
And more…
What makes you a great fit:
-
Availability to work opening and/or closing shifts (6:30 am - 2:30 pm and/or 12:15 pm - 8:15 pm)
-
Previous supervisor or leadership experience with at least one year of experience in customer service, reception, retail, hospitality, or a related field
-
Retail and/or sales experience is a plus
-
High school diploma or GED required
-
Strong work ethic with excellent punctuality, organization, and attention to detail
-
Professional appearance and positive, energetic attitude
-
Ability to multitask and remain calm and friendly in a fast-paced environment
-
Excellent communication skills, including the ability to listen and respond appropriately
-
Team oriented mindset with the ability to work independently and take initiative
-
Flexibility to work weekends and occasional holidays as needed
What you’ll get as a member of our team:
-
$18 - $20 per hour DOE + eligibility to earn bonuses
-
Time and a half premium pay if working a holiday
-
Complimentary membership to HCI Sports & Fitness
-
A fun, collaborative work environment on a great team!
