Job Summary:
The Medical Office Receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments at the Physician's office.
Duties/Responsibilities:
1. Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
2. Schedules appointments for the physicians and physician assistant to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. Prepares a daily schedule of examinations for each provider.
3. Retrieves patient files from cabinet, checks for correct sequence of papers, inserts new patient record forms, and places files in sequence for physician examination or treatment.
4. Endeavors to keep patients on schedule by reminding provider of service delays.
5. Assists ill or distraught patients as necessary. Telephones taxis or family members when necessary for transportation.
6. Maintains reception area in a neat and orderly condition.
7. Assists patients with insurance papers and billing questions.
8. Collect Payment, copayments and any other payment for services rendered and reconcile payments daily
9. Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.
Required Skills/Abilities:
1. Personality and demeanor to deal with the public and assist ill, older, or distraught patients if necessary.
2. Basic office skills such as typing and filing.
3. Good organizational skills.
4. Professional, welcoming, helpful and kind personality and demeanor
Education and Experience:
1. Graduate of a certified medical office training course preferred.
2. High school graduate or equivalent required.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Do you have experince working in medical office?
- Will you be able to reliably commute to Boerne, TX for this job?
Work Location: In person
