Job Summary
We are seeking Customer Service Associate to join our team.
In this role, you will be the front of the store for our company, delivering exceptional support and service to our valued clients.
Responsibilities
- Greet customers with a friendly and professional attitude.
- Check garments in and out accurately.
- Process customer orders and payments through the point-of-sale system.
- Answer phone calls and assist customers with questions regarding services, pricing, and order status.
- Tag and organize incoming garments.
- Ensure completed orders are prepared for customer pickup.
- Maintain a clean, organized, and professional front counter area.
- Communicate with the production team regarding special requests or garment concerns.
- Handle customer concerns professionally and help resolve issues when needed.
Qualifications
- Speak Spanish and Decent English
- Strong customer service problem-solving skills with a focus on client communication and satisfaction
- Experience with outbound calling, cash handling, and technical
- Comfortable using a computer and point-of-sale system (or willing to learn).
- Friendly, positive, and professional demeanor.
- Wants to work/ is hard-working
- Sewing is a Plus or Experience in Tailoring
Call to talk more - 201-577-2785
Pay: From $16.00 per hour
Work Location: In person
