Coordinate interdepartmental activities across the following disciplines:
Service Engineering, Materials, Training, “on site” Maintenance Service,
Program Management, and Proposals & Contract Management, in support of
customer requirements.
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Advise customer, comprehend use needs, and explain and influence
requirements internally to improve Customer operations
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Support to Sales in the Region, by leveraging on Customer knowledge, to
identify commercial opportunities, endorse the service solution offering and
bids & proposals to ensure its competitiveness, define with the Customer
the required Entry into Service (EIS) deliverables, support the service
package negotiation, ns, agree to service performance levels and setup
the customer account
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Assist Proposals & Contracts Manager with the development and
coordination of customer tailored support proposals and contracts
