Senior Manager, Communications - Year Round

Deer Valley Resort -
Park City, UT

Apply Now

Job Details

Seasonal | Full-time
3 days ago

Benefits

401(k) matching

Qualifications

Newsletters (communication methods)
Stakeholder relationship building

Full Job Description

Year Round

Classic, consistent quality from a winning team!

Deer Valley Resort is nestled in the Wasatch Mountains of Utah, in the historic mining town of Park City which has evolved into an exciting and diverse mountain ski town. Our staff consists of locals, transplants, seasonal workers from all 50 states and international students from around the globe. We are a diverse workforce where everyone feels welcome, appreciated, and valued. No matter if you are 14 or 84 years, there is a place for you in the Deer Valley family! (Last year over 1,100 staff members celebrated their fifth season or more at Deer Valley).

Ski perks (vary based on employment status) may include Deer Valley season pass, free skiing or riding at other Alterra Resorts and select local Utah resorts
Friends and family ski discounts, free staff ski lessons and discounted rentals (winter staff only)
Subsidized meals at Employee Dining Rooms offered for staff while on shift
Subsidized housing options available for seasonal full-time staff
Discounts for staff members at restaurants, shops, and service providers in Park City
Healthcare options are available for staff members
401k plan with company match

PURPOSE OF POSITION: The Senior Manager of Communications leads Deer Valley Resort’s communications team, overseeing both external and internal communications. This role manages a small team (PR Manager and Internal Communications Manager) and ensures consistent, compelling messaging across all channels. The Senior Manager partners with the VP of Marketing to drive public relations, internal messaging, and community engagement initiatives that strengthen the resort’s brand and guest experience.

RESPONSIBILITIES:

Leadership & Team Oversight

Lead and mentor a small communications team, including the PR Manager and Internal Communications Manager

Provide guidance and support for campaign planning, media outreach, and internal communications execution

Oversee workload distribution, professional development, and performance management within the team

Foster a collaborative, creative, and high-performing team culture

Public Relations & External Communications

Develop and execute Deer Valley’s public relations strategy in alignment with organizational priorities

Craft and deliver compelling stories to secure media coverage across local, national, and international outlets

Act as a resort spokesperson or coordinate designated spokespersons for media inquiries

Oversee press requests, FAM tours, media visits, and onsite press centers during events

Monitor media coverage, stakeholder feedback, and community conversations to inform communications strategy

Manage contracted PR agencies and external partners to execute campaigns effectively

Support company-wide PR initiatives, including Alterra Mountain Company campaigns, Ikon Pass messaging, and resort development communications

Internal Communications

Partner with HR and leadership to develop and execute internal communications strategies

Ensure staff messaging is consistent, on-brand, and timely regarding events, initiatives, and business unit updates

Audit and maintain content for internal communication platforms, including staff websites and newsletters

Support internal communication plans for major initiatives, including the resort transformation and Expanded Excellence program

Messaging, Copywriting & Stakeholder Engagement

Oversee the development of talking points, press releases, FAQs, and other communication materials

Ensure consistency, clarity, and accuracy in messaging across all resort channels

Collaborate with marketing, website, and brand teams to deliver timely and accurate content

Develop stakeholder engagement plans and community outreach initiatives, including open houses and other engagement events tied to resort projects

Support guest relations and reputation management through monitoring and responding to feedback

Budget & Agency Management

Optimize the communications budget for PR campaigns, internal initiatives, and community outreach efforts

Oversee and coordinate with external agencies, vendors, and partners as needed

QUALIFICATIONS:

Degree in communications, public relations, marketing, or journalism preferred

7–10+ years of experience in communications, public relations, or hospitality/tourism communications

Prior leadership or team management experience preferred

Strong writing, editing, and verbal communication skills; copywriting experience a plus

Familiarity with professional communications and PR industry best practices

Experience in community relations and engaging key stakeholders

Strong organizational, project management, and multitasking skills

Availability to work weekends or attend early morning/late evening events as needed

Willingness to travel domestically and internationally for media events, meetings, conferences, and trade shows

Intermediate or above-average skiing ability preferred

DATES OF EMPLOYMENT:

Year Round

Deer Valley Resort is an Equal Opportunity Employer.

Apply Now

Job Seeker Tools

Employer Tools

Browse

Stay Connected