Marketing Coordinator
Tangen Hospitality is seeking a Marketing Coordinator to support the day-to-day marketing needs of our growing portfolio of restaurants, bars, and entertainment venues.
This role works directly with the Marketing Director to help execute marketing campaigns, manage social media operations, assist with content creation, support loyalty program updates, coordinate marketing materials, and keep projects organized across multiple brands.
The ideal candidate is organized, creative, dependable, comfortable working in a fast-paced environment, and excited to grow within hospitality marketing. This is a hands-on role that includes both office work and occasional on-site content creation at restaurants, events, and nightlife venues.
Responsibilities
Social Media
- Schedule and publish approved content across Instagram, Facebook, TikTok, and other platforms
- Maintain social media calendars and posting deadlines
- Draft captions for review and approval
- Upload stories, Reels, and short-form video content
- Monitor comments, messages, and online engagement
- Assist with social media reporting and analytics
Content Creation
- Capture photo and video content at restaurants, bars, events, and promotions
- Assist with TikToks, Instagram Reels, and other social-first content
- Support the Marketing Director during content shoots and special campaigns
- Organize and maintain photo and video libraries
- Work occasional evenings and weekends for events and nightlife content
Reputation Management
- Respond to online guest reviews across all company locations in a professional and timely manner.
- Monitor guest feedback and identify recurring trends or concerns.
- Escalate sensitive guest concerns to the Marketing Director when appropriate.
- Help maintain and improve each location's online reputation through consistent guest engagement.
- Assist with tracking review response times and overall reputation performance.
Marketing Operations
- Create Canva graphics using established brand standards
- Update signage, promotional materials, and Chive TV ads
- Assist with Fresh Sheet production and distribution
- Coordinate printing and delivery of marketing materials
- Collect content and marketing requests from location managers
- Support campaigns, events, and special projects
Guest Engagement & Loyalty
- Respond to online reviews across company locations
- Monitor local Facebook groups and community pages when appropriate
- Submit events to Visit Spokane and other community calendars
- Maintain the Tangen Hospitality LinkedIn page
- Update loyalty app graphics and promotions
- Schedule push notifications and text campaigns
- Process guest rewards and promotional credits
Qualifications
Required
- Strong organization and time management skills
- Excellent written communication skills
- Experience using Canva
- Familiarity with Instagram, Facebook, and TikTok
- Ability to manage multiple projects and deadlines
- Comfortable working independently and taking direction
- Reliable transportation
Preferred
- Hospitality or marketing experience
- Photography and videography experience
- Basic photo and video editing skills
- Experience with Meta Business Suite or scheduling platforms
- Experience creating short-form video content
Schedule
This position is 30–40 hours per week. Most hours will be during regular business hours, but flexibility is required for occasional evenings and weekends to capture content, attend events, and support major marketing campaigns.
About the Role
This position is ideal for someone who wants to grow in marketing, enjoys social media and content creation, and is excited to be part of a growing hospitality group. The Marketing Coordinator plays an important role in helping bring marketing campaigns to life and keeping the marketing department organized, consistent, and moving forward.
Pay: $22.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Work Location: In person
