Tri-State OrthopaedicsSports Medicine, a well-respected and busy orthopaedic practice, is recruiting a full-time Clinical Office Lead for our Seven Fields location. We are looking for motivated healthcare professionals who want to grow with an expanding organization while making a meaningful impact on patients and their communities. Candidates must possess excellent customer service skills, a passion to help our patients and the ability to multitask in a fast-paced clinic environment with a positive and upbeat attitude. While prior management experience is preferred, this position could also be an excellent opportunity for a seasoned Radiologic Technologist/Medical Assistant/LPN who is ready to take the next step into leadership. This dual-role position combines clinical care, Team leadership and day-to-day office oversight to ensure the smooth running of the clinic while maintaining the highest standards of patient care. The Clinical Lead serves as a resource for Staff and Providers, provides direction in the absence of the Manager and ensures adherence to performance expectations and operational policies.
General Job Description/Clinical Responsibilities:
- Monday through Friday daylight hours
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Must stay until office hours are finished and all patients are seen (latest scheduled Staff)
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No evening or weekend hours
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Working collectively alongside Physicians/Physician Assistants
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Assisting with minor procedures such as wound care
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Primary responsibilities include, but are not limited to:
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Triaging patients, medical history updates, EMR documentation
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Suture/staple removal
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Injection preparation for Providers
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Bracing/DME instruction
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Assisting in electronically sending medications
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Ordering advanced imaging (MRI/CT/US/Bone Scan)
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Surgery scheduling if/when necessary
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Helping to maintain accurate, timely and compliant clinical and administrative documentation
Key Responsibilities – Clinical Lead:
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Overseeing daily clinic flow to ensure efficiency, professionalism and an excellent patient experience
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Supporting Staff scheduling, daily assignments, training and Team accountability
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Helping to onboard and mentor additional Staff Members
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Monitoring clinic readiness, including exam rooms, supplies, equipment and overall organization
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Maintaining inventory of medical supplies and assisting with ordering as needed
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Promoting a positive, Team-oriented, patient-centered work environment
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Supporting compliance with infection control, safety and operational standards
Qualified candidates will possess:
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Prior clinical management experience in a similar clinical setting
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Strong leadership potential or prior experience as a Lead Radiologic Technologist, Lead Medical Assistant, Clinical Lead or Office Lead
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Excellent communication, organization and problem-solving skills
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A dependable, Team-first attitude
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Confidence working and guiding a Team in a fast-paced clinical environment
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Strong attention to detail and a commitment to high-quality patient care
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Comfort with EMR documentation and basic clinical workflows
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Ability to lead by example and support patients, Providers and Team Members
Experience and Qualifications:
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Proven experience working in a healthcare setting; experience in private practice is preferred, but not required
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Ability to establish and maintain effective relationships with Providers, administrators, Staff and patients
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Willingness to take initiative and responsibility for actions
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Open to constructive criticism and feedback when necessary
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Provide exceptional customer service to patients and third-party vendors
Contact Information:
Qualified candidates please reply with your resume and salary requirement or by forwarding the same to Sue Reighard, Human Resource Specialist, either via email at [email protected] or via fax at 412-369-9862. You may also apply through our website www.tristateortho.com through the Careers link in the upper right-hand corner.
