Quality Assurance is a systematic process to improve business operations and increase customer satisfaction. It addresses both the quality of a finished product or service (the effectiveness of the operation) and the efficiency (costs and resources) of producing it. It is important to note that, in order for a business to be categorized as a high-quality operation, it must operate both effectively and efficiently.
Quality Assurance addresses overall improvement of business operations in the prevention of defects, and Quality Control, a subset of Quality Assurance, focuses on detecting and correcting product variance. Examples of Quality Control include completing a job-ready checklist and performing inspections of installed work. Ultimately, the goal is to create a formal system that documents the structure, responsibilities, and procedures required to achieve effective quality management. QA is a process-based approach to optimizing effectiveness, efficiency, and variance prevention.
Job Type: Part-time
Pay: $22.00 per hour
Benefits:
- 401(k) matching
- Flexible spending account
- Health insurance
- Life insurance
Education:
Experience:
- Residential Group Home: 2 years (Preferred)
- Documentation review: 2 years (Required)
- Medical documentation: 2 years (Preferred)
- Program Inspections: 2 years (Preferred)
Work Location: In person
