Overview
Tru Women's Health, a division of Hackensack Meridian Health, is seeking a dynamic and highly organized Practice Manager to lead and oversee the daily operations of a busy Ob/Gyn healthcare practice. This role is vital in ensuring the delivery of exceptional patient care, maintaining compliance with healthcare regulations, and managing the administrative and financial functions of the practice. The ideal candidate will bring a proactive approach to team leadership, possess comprehensive medical office management skills, and demonstrate a passion for improving healthcare experiences for patients and staff alike. This is an exciting opportunity to make a meaningful impact within a thriving healthcare environment.
Responsibilities:
The Practice Manager manages practice operations and business functions including, but not limited to, scheduling, registration, billing, collection, patient and team member satisfaction, and purchasing.
A day in the life of a Practice Manager at Tru Women's Health includes:
Office Management: Acts as a liaison between the the providers, and the team members. Coordinates activates between clinical and clerical team members to promote team work and facilitates intra-office communication and problem solving. Manages team members and leads by example to ensure patients and visitors are greeted and taken care of in the proper manner. Answers patient's questions and concerns, monitors flow of patients within the office, and ensures team members and patients are aware of delays. Manages an active, ongoing process of improving patient satisfaction that is specific and measurable and provides regular progress reports to administration. Proactively addresses facility issues, coordinates property work orders and repairs, and sees required approval when needed.
Billing/Financial Oversight: Responsible for overseeing the billing practices within the office. Ensures key functions such as accurate data entry of demographic information, charge and payment posting, and end of day procedures are completed as needed. Keeps abreast of reimbursement procedures and insurance requirements and regulations. Runs billing reports regularly on appointment reconciliation reports and visit data. Maintains records of daily deposits, monitors physician performance and productivity, and provides necessary feedback to improve efficiencies. Prepares monthly reports on visits, new patient volumes, hospital volumes, surgical volumes, expense variances, OT Explanations, and revenue, submitting them to the Regional Practice Manager as well as Clinical Director before the end of the month.
Operation Improvement: Develop and implement goals and objectives. Recommends and implements organization policies and procedures. Oversees all areas of office operation and acts as a resource to staff and physicians. Ensures the office has adequate inventory and monitors purchasing while remaining within budget parameters. Seeks out opportunities to improve efficiencies and reduce expenses.
Who We Are Looking For: Culture fit is just as important to us as your resume. We need a strong, decisive leader who guides the practice with confidence, while maintaining a deeply kind, compassionate, and collaborative approach with our team.
Other duties and/or projects as assigned.
Pay: From $90,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Do you live within a 30 minute commute to Lakewood NJ?
Education:
Experience:
- Practice Administrator: 3 years (Required)
Work Location: In person
