Job Overview
We are seeking a dynamic and organized Dental Treatment Coordinator to join our vibrant dental team. In this vital role, you will serve as the primary point of contact for patients, guiding them through their treatment plans and ensuring a seamless experience from initial consultation to post-treatment follow-up. Your energetic approach and excellent communication skills will help foster positive patient relationships, promote treatment acceptance, and support the overall efficiency of our dental practice. This paid position offers an exciting opportunity to contribute to patient care while developing your expertise in dental administration.
Responsibilities
- Greet patients warmly and manage all aspects of patient check-in and check-out processes with enthusiasm and professionalism
- Explain treatment options clearly, answer patient questions, and assist in scheduling appointments to optimize practice flow
- Verify insurance coverage, explain benefits, and facilitate claims processing in accordance with health regulation policies
- Maintain accurate electronic health records (EHR) and manage patient documentation efficiently using specialized software such as patient management systems
- Coordinate with dental team members to ensure timely delivery of treatments and follow-up care instructions
- Support medical administrative tasks including data entry, appointment reminders via phone or email, and maintaining confidentiality of sensitive patient information
- Educate patients on health insurance policies, payment options, and necessary financial arrangements for treatments
Skills
- Proven experience in a medical or dental office environment with strong knowledge of healthcare procedures and regulations
- Proficiency in Microsoft Office applications (Word, Excel, Outlook) for documentation and communication purposes
- Proficiency in Dentrix
- Familiarity with health regulation policies related to patient privacy, such as HIPAA compliance
- Experience with medical administrative support tasks including appointment scheduling, billing, and insurance processing
- Skilled in using patient management software and electronic health records (EHR/EHR) systems for efficient recordkeeping
- Excellent customer service skills with the ability to communicate effectively over the phone and in person
- Knowledge of health insurance policies, medical terminology, and billing procedures to assist patients confidently
- Strong organizational skills with the ability to type accurately and manage multiple tasks simultaneously while maintaining confidentiality
Join us as a Dental Treatment Coordinator and become an essential part of a passionate team dedicated to delivering exceptional dental care. Your energy, attention to detail, and commitment to outstanding patient service will make a meaningful difference every day!
Pay: $21.15 - $26.49 per hour
Work Location: In person
