Job Overview
Join our dynamic team as a Coffee Technician and become the driving force behind the maintenance, repair, and installation of commercial coffee equipment. This energetic role offers the opportunity to work with state-of-the-art espresso and coffee brewing systems, ensuring our customers enjoy flawless coffee experiences every day. As a Coffee Technician, you will be the expert who keeps equipment running smoothly, troubleshoot issues efficiently, and deliver exceptional customer service with a proactive and positive attitude. This paid position is perfect for someone eager to combine mechanical skills with field service excellence in a fast-paced environment.
Responsibilities
- Perform routine maintenance, troubleshooting, and repairs on a variety of commercial espresso and coffee machines and related equipment.
- Interpret schematics, technical manuals, and electrical diagrams to diagnose issues accurately.
- Conduct appliance repairs including grinders, brewers, water systems, refrigeration units, and electrical components.
- Install new equipment at customer sites, ensuring proper assembly and calibration for optimal performance.
- Utilize your mechanical knowledge to resolve complex mechanical or electrical problems swiftly and effectively.
- Document all service activities thoroughly in service logs and update customer records promptly.
- Communicate clearly with customers to explain repairs, provide maintenance tips, and ensure satisfaction during each visit.
Requirements
- Proven experience in espresso or coffee machine troubleshooting within a field service environment.
- Knowledge of schematics, wiring diagrams, and technical manuals related to commercial equipment. Experience with high and low voltage and use of multimeter.
- Excellent customer service skills with the ability to communicate technical information clearly and professionally.
- Ability to work independently in the field while managing multiple service calls efficiently. This role offers an exciting opportunity to develop your technical expertise while delivering top-tier service in a vibrant industry.
- Availability to be on call on a weekend once every third week.
Job Type: Full-time
Pay: $30.00 - $32.00 per hour
Benefits:
- Company truck
- Dental insurance
- Employee discount
- Fuel card
- Health insurance
- Paid time off
- Tools provided
Application Question(s):
- Are you familiar with the ohms law?
- Can you fix espresso machines?
Experience:
- Electrical: 1 year (Required)
- Coffee Technician: 3 years (Required)
Work Location: On the road
