Hotel Clerk Front Desk qualifications and skills:
- High school diploma/GED required
- Familiarity with the hospitality industry a plus
- Experience with Synxis PMS a plus
- Willingness to work nights, weekends and holidays
- Bilingual a plus
- Customer service experience preferred
- Excellent oral and written communication skills
- Friendly phone manners
Front Desk Clerk responsibilities and duties:
- Answer the phone at the front desk to respond to current and prospective guests’ needs
- Book reservations for individuals, families and groups as required
- Greet walk-in guests and guests with reservations when they arrive at the front desk
- Schedule special services, such as giving directions or assisting guest when needed
- Refer guests to local amenities and venues
- Communicate guests’ requests and complaints to the appropriate department
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
