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Residence Hall Director

Montana State University Billings -
Billings, MT

Job Details

Full-time
$43,290.83 a year
12 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Student supervision
Staff supervision
Conflict resolution in education
Team leadership
Student mentoring
Faculty collaboration
Program development
Coaching
Employee relationship building
Leadership development
Emergency response in crisis intervention
Live-in employment experience
Team development
Leadership development instruction
Bachelor's degree
Team training
Relationship management
Educational program planning
Experience at colleges/universities
Emergency response procedures
Community relationship building
Student activities (student support initiatives)
Student life
General management
Professional development training
Educational program management
University experience

Full Job Description

Position Details

Position Information

NBAPOSN Title

Residence Hall Supv

Working Title

Residence Hall Director

Brief Position Overview

The Residence Hall Director is a full-time, 12-month, live-in professional staff member who serves as a key member of the Housing & Residence Life leadership team. Reporting to the Assistant Director of Housing and Event Support, the Residence Hall Director is responsible for fostering a safe, inclusive, and engaging residential community that supports student success, retention, and personal development.

The Residence Hall Director provides leadership for the daily operation and management of an assigned residence hall. Housing and residence life servs approximately 400 residents who choose to live on campus each semester. Responsibilities include community development, student engagement, crisis response, behavioral intervention, program implementation, policy enforcement, and collaboration with campus partners to enhance the residential experience.

The Residence Hall Director directly supervises approximately 20 student staff members, including Resident Assistants, Desk Assistants, and Summer Operations staff, providing training, mentoring, performance management, and ongoing professional development. As a member of the Housing & Residence Life leadership team, the Residence Hall Director participates in an on-call rotation, responds to student emergencies and critical incidents, and contributes to departmental initiatives that advance the mission and goals of Housing & Residence Life and Montana State University Billings.

Position Number

Department

Housing & Residential Life

Division

Student Affairs

Appointment Type

Professional

Contract Term

Semester

If other, specify From date

If other, specify End date

FLSA

Exempt

Union Affiliation

Exempt from Collective Bargaining

FTE

1.0

Benefits Eligible

Yes

Compensation

Bi-Weekly

Salary

$43,290.83 annually, commensurate with experience, education and qualifications

Contract Type

LOA

If other, please specify

Recruitment Type

Open

Position Details

General Statement

Montana State University Billings is a preferred employer in the region-WE WANT YOU!

The following are reasons why you should join our team:

Work-life balance
Holidays-10 paid holidays per year and 1 Floating Holiday
Vacation- 15 days per year (New Employees to 10 years; after 10 years the accrual rate increases)
Sick Leave – Earned at an accrual rate of .0416125 for each hour in pay status.
Employee and Dependent Tuition Waiver
Opportunities to engage in professional development opportunities
Committed to employee wellness and access to a robust Employee Assistance Program
Medical Benefits that are robust and affordable
Visit MUS Benefits to learn more about our benefit package including:
- Medical, Vision, and Dental
- Life Insurance and Long Term Disability are incorporated into our benefits.
- Learn more about our retirement benefits at MUS Retirement.
Opportunities for career growth and a variety of career paths
Campus vibrancy- coffee shops, FREE attendance to MSUB concerts, athletic events, and lectures, access to recreation center, library, etc.
Beautiful campus environment that features our MSUB Mile walking path

Duties and Responsibilities

The successful candidate will demonstrate a commitment to student success and exhibit the following professional qualities:

Student-Centered Leadership: Demonstrates a passion for fostering student learning, belonging, leadership development, and personal growth.
Integrity and Accountability: Exercises professionalism, ethical decision-making, sound judgment, and maintains confidentiality while modeling institutional values.
Inclusive Excellence: Creates welcoming communities where all students feel respected, valued, and supported.
Leadership and Team Development: Effectively mentors, coaches, motivates, and develops student staff while promoting accountability and collaboration.
Communication: Communicates clearly and professionally with students, families, faculty, staff, and campus partners in both written and verbal formats.
Problem Solving and Decision Making: Responds calmly and effectively to emergencies, conflict, and complex situations while making timely, informed decisions.
Relationship Building: Establishes positive partnerships across the university and within the greater Billings community to enhance the residential experience.
Adaptability: Demonstrates flexibility, resilience, and initiative while managing changing priorities and a dynamic residential environment.
Commitment to Continuous Improvement: Seeks opportunities for professional growth, embraces innovation, and contributes to the ongoing advancement of Housing & Residence Life.

Required Qualifications – Experience, Education, Knowledge & Skills

Bachelor’s degree from an accredited college or university.
Minimum of two (2) years of professional or graduate-level experience in Housing & Residence Life, Student Affairs, or a closely related field.
Demonstrated experience supervising, mentoring, and developing student employees or paraprofessional staff.
Experience in student engagement, community development, educational programming, and student leadership development.
Demonstrated ability to effectively manage conflict, respond to crisis situations, and exercise sound judgment in complex and time-sensitive situations.
Excellent interpersonal, written, verbal, and public presentation skills.
Strong organizational, time management, and problem-solving abilities with the capacity to manage multiple priorities.
Ability to work evenings, weekends, holidays, and participate in an on-call rotation.
Ability to establish and maintain collaborative working relationships with students, colleagues, campus partners, and community members.
Must be able to live in a university-provided apartment within the assigned residence hall as a condition of employment.

Preferred Qualifications – Experience, Education, Knowledge & Skills

Master’s degree in Higher Education, Student Affairs, Counseling, Education, Leadership, or a closely related field.
Experience serving as a student conduct hearing officer or adjudicating student conduct cases.
Experience advising student organizations or leadership groups.
Knowledge of student development theory, identity development, and best practices in residence life.
Experience developing Living Learning Communities, themed housing, or residential curriculum initiatives.
Experience coordinating summer housing, conferences, camps, or conference services.
Familiarity with student conduct software, housing management systems, and assessment practices.

The Successful Candidate Will

Special Requirements

Physical Demands

This position has supervisory duties?

Yes

Posting Detail Information

Announcement Number

STAFF - VA - 2600063P

Number of Vacancies

Desired Start Date

08/10/2026

Position End Date (if temporary)

Open Date

06/29/2026

Close Date

07/10/2026

Open until filled

Yes

Special Instructions Summary

The successful candidate will demonstrate a commitment to student success and exhibit the following professional qualities:

Student-Centered Leadership: Demonstrates a passion for fostering student learning, belonging, leadership development, and personal growth.
Integrity and Accountability: Exercises professionalism, ethical decision-making, sound judgment, and maintains confidentiality while modeling institutional values.
Inclusive Excellence: Creates welcoming communities where all students feel respected, valued, and supported.
Leadership and Team Development: Effectively mentors, coaches, motivates, and develops student staff while promoting accountability and collaboration.
Communication: Communicates clearly and professionally with students, families, faculty, staff, and campus partners in both written and verbal formats.
Problem Solving and Decision Making: Responds calmly and effectively to emergencies, conflict, and complex situations while making timely, informed decisions.
Relationship Building: Establishes positive partnerships across the university and within the greater Billings community to enhance the residential experience.
Adaptability: Demonstrates flexibility, resilience, and initiative while managing changing priorities and a dynamic residential environment.
Commitment to Continuous Improvement: Seeks opportunities for professional growth, embraces innovation, and contributes to the ongoing advancement of Housing & Residence Life.

This position requires the ability to exercise independent judgment and respond effectively to emergencies, student concerns, and critical incidents. The Residence Hall Director serves as a highly visible representative of Housing & Residence Life and is expected to maintain a consistent presence within the residential community while fostering a safe, inclusive, and engaging living environment.

Working hours regularly include evenings and weekends and vary based on the needs of the residential community. The position includes a university-provided apartment within the assigned residence hall and a university meal (U-Card) allocation during the academic year.
Professional development is encouraged through participation in regional and national conferences, committee involvement, professional associations, and community engagement opportunities, subject to departmental funding and operational needs.

PHYSICAL DEMANDS:

No physical limitations that restrict performance during emergency situations or limit mobility throughout the residence halls.

REASONABLE ACCOMODATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Quick Link for Internal Postings

https://employment.msubillings.edu/postings/7748

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