Description:
DUTIES & RESPONSIBILITIES
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Provides attentive, prompt, and friendly service to all internal and external customers.
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Builds and maintains customer satisfaction with the products and services offered by the co-op.
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Maintains knowledge of products, sales, and promotions.
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Actively engages with customers and receives orders promptly and accurately.
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Utilizes POS system to process transactions efficiently, entering all accepted tenders accurately.
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Prepares high-quality foods on demand according to customer needs and preference.
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Follows established recipes and maintains quality of the highest standard.
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Ensures inventory is stored, stocked, and rotated according to standard procedures.
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Handles all product in a safe, sanitary, and conscientious manner.
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Completes shrink log as needed.
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Ensures displays, signage, and tags are accurate.
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Installs new product displays as needed.
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Participates in maintaining cleanliness and order.
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Adheres to Health Department regulations and department sanitation and safety procedures.
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Adheres to all workplace safety and security policies.
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Participates in meetings and trainings.
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Others duties as assigned.
Requirements:
PREREQUISITES
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High School Diploma or equivalent education or experience.
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A minimum of one (1) year’s experience in a retail or food service environment.
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A minimum of one (1) year’s experience and familiarity with natural foods and products.
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Supports the co-op’s core values and aligns with the Co-op Code of Conduct.
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Ability to accurately measure ingredients or calculate change.
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Adapts readily based on evolving co-op needs or in response to feedback.
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Maintains composure in highly stressful or adverse situations.
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Familiarity with POS systems preferred.
ENVIRONMENTAL & PHYSICAL DEMANDS
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Flexibility to work any shift, including mornings, middays, evenings, weekends.
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Must wear closed-toe, skid-resistant shoes; a head covering (hat, bandanna, etc.); and long pants.
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Ability to work in varying temperatures.
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Ability to stand for long periods at a time.
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Ability to bend, stoop, reach, kneel, twist, and climb.
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Ability to lift 50 pounds unassisted.
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Reliable access to transportation.
