Charter Senior Living- Midwest Region Remote Position
Pay: $90,000-$110,000/yr
Looking for our next all-star Sales Specialist with assisted living, senior living sales, hospitality, customer service, or occupancy development experience!
At Charter Senior Living, we are dedicated to enhancing the lives of our residents through compassionate care, meaningful relationships, and exceptional service. Our mission — To Enhance the Human Spirit — extends not only to our residents, but also to the associates, families, and communities we support every day.
We are seeking a motivated, relationship-driven, and organized Sales Specialist to support occupancy growth, lead conversion, and sales initiatives across our communities.
This role is ideal for someone who thrives in a fast-paced environment, enjoys building connections, supporting community sales teams, and helping families find the right senior living solution.
If you are passionate about customer experience, occupancy growth, and making a meaningful impact in the lives of seniors and families, we would love to meet you!
Get paid today with ZayZoon
Free medical insurance plan options
Medical, dental, and vision insurance
Paid training
Paid time off and holiday pay
Career growth and advancement opportunities
Supportive leadership and engaged company support team
Environment where your voice is heard and appreciated
Opportunity to make a meaningful impact in the lives of seniors and families
Serve with Heart
Serve with Purpose
Serve with Courage
Have Fun While Serving
The Sales Specialist supports the Sales & Marketing and Operations teams in achieving occupancy, revenue, and customer experience goals across assigned communities.
This role assists with sales strategy execution, lead management, tours, follow-up, conversion improvement, and community marketing initiatives while ensuring communities maintain strong presentation standards and exceptional customer service.
The Sales Specialist also provides training, support, and guidance to community teams to help strengthen sales performance and occupancy growth.
The ideal candidate is organized, self-motivated, professional, and passionate about helping seniors and families navigate the senior living journey.
Support occupancy and revenue goals across assigned communities
Assist with inquiry management, tours, and follow-up processes
Help improve conversion ratios including:
Inquiry-to-tour
Tour-to-deposit
Deposit-to-move-in
Utilize relationship-based selling techniques to support occupancy growth
Ensure communities remain “tour ready” at all times
Assist Executive Directors and Sales & Marketing teams with implementation of marketing plans
Support community outreach and networking initiatives
Participate in lead generation activities and community events
Help maintain accurate sales tracking and CRM documentation
Provide sales support, coaching, and guidance to various communities as needed
Assist with onboarding and training related to sales systems and customer experience
Support best practices related to lead management and occupancy development
Collaborate with operations and leadership teams to support community success
Build positive relationships with prospective residents, families, and referral partners
Help guide families through the senior living decision-making process
Ensure exceptional hospitality and communication throughout the sales journey
Support smooth transitions from inquiry through move-in
Previous senior living, healthcare, hospitality, leasing, or sales experience preferred
Assisted living or memory care experience strongly preferred
Strong communication and relationship-building skills
Excellent organizational and multitasking abilities
Self-motivated and goal-oriented mindset
Ability to work independently and collaboratively
Compassionate and customer-focused attitude
CRM or lead management system experience preferred
Willingness to travel and support multiple communities as needed
We are looking for someone who:
Enjoys helping seniors and families during important life transitions
Thrives in fast-paced, goal-oriented environments
Leads with professionalism, positivity, and accountability
Builds strong relationships and community connections
Is organized, adaptable, and solutions-focused
Balances occupancy goals with exceptional customer experience
“It truly feels like family at Charter.”
“The residents become an extension of my family.”
“They truly live out their mission and values.”
“I love working for a company that genuinely puts people first.”
If you are looking for a rewarding opportunity where you can support occupancy growth while making a meaningful difference in the lives of seniors and families every day, apply today to join Charter Senior Living!
