Job Overview
We are seeking a dynamic and personable Host/Runner/Busser to join our vibrant hospitality team! In this energetic role, you will be the first point of contact for our guests, creating a welcoming atmosphere that sets the tone for an exceptional dining experience. Your enthusiasm, excellent communication skills, and dedication to guest satisfaction will help ensure every visitor feels valued and cared for from the moment they arrive. This paid position offers an exciting opportunity to develop your hospitality skills in a fast-paced, friendly environment.
Duties
- Greet guests warmly with genuine enthusiasm and assist with seating arrangements to optimize flow and comfort
- Manage reservation lists and waitlists efficiently using POS (Point of Sale) systems such as Clover or Linga
- Answer phone inquiries promptly, providing accurate information about reservations, wait times, and menu offerings with professional phone etiquette
- Coordinate with servers and kitchen staff to ensure smooth service flow and timely seating
- Maintain cleanliness and organization of the host stand and waiting area to uphold high standards of food safety and guest experience
- Assist in managing guest relations by addressing questions, concerns, or special requests courteously and promptly
- Support overall restaurant operations by communicating effectively with team members and ensuring guest satisfaction at all times
Requirements
- Previous Host/ Runner/ Busser experience in a food service or restaurant setting preferred
- Bilingual (Spanish and English) is preferred.
- Strong customer service skills with a friendly, positive attitude
- Excellent communication skills, both verbal and written
- Familiarity with POS systems such as Clover or Linga is a plus
- Knowledge of food safety standards and proper sanitation procedures
- Ability to handle high-pressure situations with professionalism and organizational skills
- Experience in hotel or hospitality environments is advantageous but not required
- Demonstrated phone etiquette and guest relations abilities
- Basic understanding of restaurant operations, serving procedures, and guest services
Join us to be part of a lively team dedicated to delivering memorable experiences! We value energetic individuals who thrive on creating welcoming atmospheres where guests feel appreciated. This role offers a fantastic chance to grow your hospitality career while contributing to a positive dining environment.
Pay: From $11.00 per hour
Work Location: In person