Position Summary
The Logistics Merchandiser plays a critical role in coordinating transportation activities between customers, carriers, and the merchandising team. This position is responsible for dispatching loads, managing carrier relationships, evaluating route profitability, and ensuring efficient, cost-effective freight movement while maintaining high service standards for customers.
Key Responsibilities
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Coordinate with the sales team to align customer schedules and transportation needs
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Dispatch loads to carriers in accordance with customer timelines
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Serve as a primary contact for customers and carriers regarding logistics questions
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Build and maintain strong carrier relationships to optimize performance and capacity
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Negotiate freight rates to minimize costs for clients
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Evaluate route profitability and identify improvements opportunities
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Support efficient, timely, and accurate execution of freight movement
Qualifications & Skills
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Strong communication and relationship-building skills
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Ability to manage multiple shipments and priorities in a fast-paced environment
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Analytical mindset with the ability to evaluate route profitability and freight costs
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Negotiation skills and confidence working with carriers and vendors
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Detail-oriented with strong organizational skills
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Proficiency in Microsoft Office 365 (preferred)
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Understanding of transportation, trucking, or logistics operations (preferred, but not required)
What Success Looks Like in This Role
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Loads are dispatched efficiently and on time
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Customers and carriers feel supported, informed, and valued
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Freight costs are controlled while maintaining strong carrier relationships
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Routes are regularly reviewed and optimized for profitability
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The logistics operation runs smoothly with minimal disruption
