About the brand:
JOB REQUIREMENTS
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Be responsible for capturing customers’ information using multiple means to communicate, utilizing phone and written follow-up contact
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Client Book Management including follow up with clients regarding their shopping experience, potential inquiries such as product care instructions
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Achieve and exceed personal sales and productivity goals agreed upon with your Store Manager
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Demonstrate a full knowledge of the product including benefits to maximize the sales opportunity
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Utilize your fashion expertise to inspire others and build collaborative partnerships in a team-focused environment
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Partnering with the Manager to leverage knowledge of internal systems to conduct business analyses and keep track of both store and individual KPIs.
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Supporting managers in maintaining the visual and housekeeping standards of the store
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Able to successfully operate our POS system, send eod emails, opening and closing procedures
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Store Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment. This includes the cleanliness and organization of the store: including but not limited to the sales floor, fitting rooms, cash desk area, and backroom areas. As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store.
JOB QUALIFICATIONS
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Eligibility to work in the US for any Employer
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High School graduate or equivalent
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Minimum 2 years of experience in customer service and contemporary or luxury retail industry
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Excellent verbal, written communication and sales skills, with a strong customer service orientation
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Commitment, being self-motivated and goal oriented
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Impeccable presentation and the ability to thrive in a demanding environment
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Problem solving mindset
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Ability to work a flexible schedule, including holidays and weekends
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Ability to lift more than 20 pounds and stand for long periods of time, bend, stretch, for a short distance engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.)
LANGUAGE SKILLS (Preferred, but not required):
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Proficiency in languages in addition to English is valued and may be considered as an asset for supporting our diverse customer base
COMPENSATION & BENEFITS PACKAGE
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Hourly plus monthly commissions
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Health Benefits, including Medical, Dental and Vision
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401K matching
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Pet Insurance
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Paid Time off and Sick Time
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Parental Leave
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Pre-Tax commuter benefits for transit and parking
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Sign on Bonus
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Referral bonus
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Employee discount
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Free Uniform
