Assistant Automotive Service Manager/Coordinator
Bridgeland Auto Brokers is looking for an Assistant Automotive Service Manager to join our team in Bridgeport, NY.
Assistant Automotive Service Manager Qualifications:
- Minimum 2 years of experience working in an Automotive Dealership Service Department required
- Previous management experience is a plus
- Able to manage a team and be a leader
- Attention to detail and able to handle multiple tasks simultaneously
- Professional demeanor and effective communication skills with customers
- Valid Driver’s License
Assistant Automotive Service Manager/Coordinator Responsibilities:
- Oversee intake of new and existing customers service requests
- Process repair orders for customers to fully document costs and time estimates
- Provide detailed service orders to technicians to fulfill service requests/requirements
- Assist customers with planning around maintenance required for their vehicle as needed
- Provide follow-ups to customers to provide status updates on their vehicle’s service
- Maintain efficient scheduling of services based on staffing availability
- Manage and provide guidance to service technicians whenever needed
- Assist with complex service requests or duties as required
- Review service performance with team members
- Handle escalated customer interactions to ensure any needs or concerns are handled
- Ensure all documentation is accurate and that parts are restocked
Assistant Automotive Service Manager/Coordinator Benefits:
- Medical insurance
- Dental insurance
- Vision insurance
- Paid training and ongoing support
- Career advancement opportunities
- Sundays off
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
Work Location: In person
