Front Office Coordinator / Patient Care Coordinator
Location: Simi Valley, California
Join a Practice That Puts Patients First
Hinshaw Dermatology is a respected, physician-owned dermatology practice dedicated to providing exceptional medical, surgical, and cosmetic skin care. We are looking for a friendly, professional, and highly organized Front Office Coordinator to become an important member of our team. If you enjoy working with people, thrive in a fast-paced environment, and take pride in delivering outstanding customer service, we would love to meet you.
Responsibilities
- Welcome patients with a warm, friendly, and professional attitude.
- Answer and direct incoming phone calls.
- Schedule appointments efficiently while optimizing the physician's schedule.
- Check patients in and out.
- Verify insurance eligibility and obtain authorizations as needed.
- Collect copays, deductibles, and balances.
- Enter and update patient demographic and insurance information.
- Maintain accurate medical records in the EMR.
- Coordinate referrals and communicate with pharmacies and other medical offices.
- Respond to patient questions professionally and compassionately.
- Assist with general administrative duties.
Qualifications
- Previous medical office or customer service experience preferred.
- Back office experience is a plus.
- Dermatology experience is a plus but not required.
- Excellent communication and interpersonal skills.
- Strong computer skills.
- Outstanding organizational and multitasking abilities.
- Dependable, punctual, and detail-oriented.
- Positive attitude with a genuine desire to help patients
We Offer
- Paid holidays and paid time off.
- Retirement benefits.
- Supportive, team-oriented work environment.
- Competitive pay based on experience
- A modern, physician-owned practice committed to excellence.
About Hinshaw Dermatology
- Every team member plays an important role in creating an exceptional patient experience. We value kindness, professionalism, teamwork, integrity, and excellence.
To Apply
- Please submit your resume along with a brief introduction describing your customer service experience and why you would be a great addition to our team.
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
- Free parking
- Health insurance
- Paid sick time
- Paid time off
Work Location: In person
