We are looking for a confident person with proficient customer service and organizational skills alongside a passion for helping others. Excellent leadership skills are a must to ensure service is provided with a high degree of quality. Flexibility in hours, works well multitasking and must love dogs!
Bilingual (English/Spanish) is a bonus.
Job Requirements:
This position will be responsible for championing best practices with our patients and team members to ensure the practice runs smoothly with a focus on operational excellence, active daily management, scheduling, inventory management, and facilities management
· Oversee and support all administrative duties in the office and ensure that office is operating smoothly
· Ability to ensure confidentiality of employee and patient information
· Responsible for scheduling patients: answering phone calls, checking messages, checking emails, checking social media messages regularly throughout the day, making phone calls
· Monitors patient flow and attendance throughout the day frequently checking the waiting area and keeping patients informed of delays as needed
· Verifying patients’ eligibility for insurance, submitting subsequent claims, authorizations, managing co-payments, and following up on outstanding balances via online portals and the telephone
· Manage patient files, tracking insurance plans, visitation limits, uploading documents and verifying credentials
· Responsible for maintaining clean office space
· Manage office supplies inventory and place orders as necessary
· Assist in community collaborations around town (nights/weekends)
· Provide additional administrative support as needed
Qualifications for Office Coordinator:
· Prior experience in a clinical or chiropractic setting is preferred, but not necessary for the right candidate.
· Must have keen attention to detail
· Strong organizational and time management skills, and ability to prioritize
· Must be a self-starter and driven
· Excellent communication and interpersonal skills
· Strong problem-solving skills and analytical abilities
· Friendly, service-oriented personality
Salary:
· $20-$25 an hour
· Opportunity for pay increases
· 90-day probationary period
Job Type:
· Part Time
· Full Time
Hours:
· Flexible, 35+ per week
Pay: $20.00 - $25.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Education:
Experience:
- Microsoft Office: 1 year (Preferred)
- Administrative experience: 1 year (Preferred)
Work Location: In person
