Job Summary
Provide support and corresponds with company sales representatives on a daily basis to have such items as Sales Support sets, instruments for meetings and other sales aides sent out.
Essential Functions, Duties, and Responsibilities
-
Communicates with Sales Force to maintain materials on accounts.
-
Use of SAP
-
Generates sales orders, return orders and quotes.
-
Responds to inquiries from the sales force by providing feedback via telephone or email.
-
Performs other related duties as assigned.
Educational and Experience Requirements
-
High school diploma or equivalent.
-
Two years related experience or equivalent combination of education and experience.
-
Proficient user of Microsoft Office applications
-
Use of SAP preferred but not required
Knowledge, Skills, and Abilities
-
Adhere and support KLS Martins quality and safety policies and procedures.
-
Ability to retrieve and interpret documentation.
-
Able to work in a team setting and independently under minimum supervision
-
Strong interpersonal skills with the ability to effectively communicate at all levels internally
-
as well as externally.
-
Problem solving & Decision Making / Adaptability & Flexibility
-
High level of customer service displaying positive attitude.
Skill Requirements
-
Typing/computer keyboard
- Utilize computer software (specified above)
- Retrieve and compile information
- Verify data and information
- Organize and prioritize information/tasks
- Operate office equipment
- Verbal communication
- Written communication
- Basic mathematical concepts (e.g. add, subtract)
Physical Requirements
-
Sitting for extended periods
- Standing for extended periods
- Extended periods viewing computer screen
- Walking
- Reading
- Speaking
- Hear/Listen
-
Maintain regular, punctual attendance
-
Lifting/carrying up to 20 pounds various items
- Lifting/carrying more than 20 pounds various items
- Repetitive Motions
- Pushing/Pulling
- Bending/Stooping
- Reaching/Grasping
- Writing
Hazards
-
Normal office environment
- Flammable, explosive gases
