Holiday Inn Express Flat Rock is seeking an experienced General Manager to lead our team.
Are you a dynamic hospitality professional who thrives in a fast-paced environment and enjoys leading a diverse team to meet key target metrics? Do you maintain a daily focus on providing superior guest service, maximizing revenue generation, and controlling expenses? Do you enjoy mentoring team members to reach their full potential?
We are a local company with multiple properties in the Asheville area. We offer a competitive salary, a full benefits package, and annual bonus based on performance. As GM you will be responsible for all aspects of hotel operations from high-level strategic objectives to the consistent daily focus required to achieve them. If you’re looking for a rewarding challenge, then this might be the opportunity for you.
Key Responsibilities
- Ensure exceptional guest satisfaction and maintain strong guest service scores
- Drive financial performance by achieving budget targets
- Foster a positive work environment focused on teamwork, accountability, and service excellence
- Maintain compliance with IHG brand standards, safety requirements, and operational procedures
- Provide overall leadership and direction for all hotel departments
- Monitor and manage labor costs, departmental expenses, and operational efficiencies
- Partner with the sales team to grow market share
- Lead daily operations while maintaining a visible presence throughout the hotel
Qualifications
- Minimum 2 years of hotel General Manager or Assistant General Manager experience (IHG brand experience strongly preferred)
- Ability to lead by example in a hands-on operational environment
- Strong leadership, communication, and team development skills
- Proven track record of improving and maintaining high guest satisfaction scores
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel management: 1 year (Preferred)
- Hospitality: 2 years (Preferred)
Work Location: In person
