THIS POSITION IS PENDNG CONTRACT AWARD
Mission Objectives
The System Administrator supports the secure, stable, and resilient operation of critical Department of Defense (DoD) enterprise networks and IT infrastructure. Serving as a technical backbone for mission operations, this position is fundamental in sustaining high system availability, enabling continuous, secure mission delivery, and ensuring all networked environments meet federal security and operational standards across geographically distributed locations.
Position Responsibility Summary
- Network and Systems Operations & Maintenance:
- Perform daily administration, sustainment, and troubleshooting of networks, servers, workstations, virtual environments, and storage systems.
- Maintain, optimize, and support LAN/WAN architectures, directory services, VPNs, virtual machines, and cloud-based services.
- Execute software and hardware installations, upgrades, configuration changes, and patch management with minimal disruption to operations.
- Utilize and manage backup and restoration solutions for disaster recovery and continuity of operations, supporting established RTO/RPO requirements.
- Security & Compliance:
- Implement and maintain security controls and system settings in strict accordance with DoD security policies, DISA STIGs, and RMF requirements.
- Administer user accounts, permissions, group policies, and Identity and Access Management (IAM) to safeguard system integrity and data privacy.
- Support the deployment and operation of firewalls, intrusion detection systems, antivirus/antimalware, and other network security appliances and tools.
- Monitoring, Diagnostics & Performance Optimization:
- Monitor system health, resource utilization, and performance using enterprise tools; proactively detect and contribute to the resolution of anomalies and incidents.
- Analyze logs and event data; collaborate with cybersecurity, helpdesk, and engineering teams to resolve escalations and participate in root cause analysis for significant events.
- Documentation & Reporting:
- Maintain comprehensive, accurate system configuration, change, and inventory records for compliance and audit readiness.
- Develop Standard Operating Procedures (SOPs), technical guides, and knowledge management artifacts to enable repeatable, high-performing operations across all locations.
- Continuous Improvement & Mission Support:
- Identify, recommend, and implement opportunities for automation, technology upgrades, and process optimization.
- Provide technical support to local and remote users, participate in on-call/after-hours rotations as needed to ensure 24/7 mission readiness.
- Engage in information assurance, configuration management, and operational meetings.
