Job Summary:
The Dental Director is responsible for the leadership, oversight, and strategic direction of Hamilton Health Center’s Dental Department across multiple service locations. This role ensures the delivery of high-quality, patient-centered dental care while maintaining operational efficiency, regulatory compliance, and alignment with organizational goals.
The Dental Director plays a key leadership role in driving clinical excellence, expanding access to care, supporting provider performance, and advancing the organization’s mission within a Federally Qualified Health Center (FQHC) environment.
Benefits Offered:
Hamilton Health Center offers a comprehensive benefits package designed to support the health, well-being, and professional growth of our employees, including:
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Medical, dental, and vision insurance
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Employer-paid life insurance
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Retirement plan with employer contribution
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Generous Paid Time Off (PTO) and paid holidays
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Employee Assistance Program (EAP)
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Provide leadership, supervision, and oversight of all dental providers and clinical staff
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Ensure delivery of high-quality, patient-centered dental services across all locations
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Oversee clinical performance, peer review processes, and provider evaluations
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Develop, implement, and maintain dental policies and procedures
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Ensure compliance with Joint Commission, OSHA, and all regulatory standards
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Collaborate with leadership on operational planning, staffing models, and patient flow optimization
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Monitor productivity, performance metrics, and departmental outcomes
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Partner with Finance and leadership to develop and manage departmental budgets
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Support revenue cycle initiatives and departmental financial performance
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Lead recruitment, onboarding, and development of dental staff in collaboration with Human Resources
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Investigate and respond to patient complaints in accordance with organizational policy
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Serve as Dental Radiation Safety Officer and ensure compliance with applicable regulations
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Prepare reports, participate in leadership meetings, and support strategic initiatives
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Provide direct patient care as needed, consistent with credentials and privileges
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Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) from an accredited program
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Active license to practice Dentistry in the Commonwealth of Pennsylvania
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Board certification or eligibility through the American Dental Association
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Minimum of three (3) to five (5) years of progressive leadership experience in a dental or clinical setting
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Demonstrated experience managing clinical operations, staff performance, and compliance
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Experience in a Federally Qualified Health Center (FQHC) or multi-site healthcare organization
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Knowledge of Joint Commission standards and regulatory survey processes
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Experience with budgeting, productivity metrics, and revenue cycle performance
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Bilingual (Spanish)
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Strong knowledge of dental practice management and regulatory standards
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Proven leadership, coaching, and conflict-resolution skills
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Ability to manage multi-site operations and competing priorities
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Strong analytical and organizational skills with the ability to utilize data for decision-making
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Excellent written and verbal communication skills
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Ability to maintain confidentiality in compliance with HIPAA
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Demonstrated professionalism, sound judgment, and ethical decision-making
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Travel between Hamilton Health Center locations required
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Ability to sit or stand for extended periods
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Ability to lift up to 15 pounds
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Ability to bend, reach, stoop, and perform fine motor tasks
About Hamilton Health Center:
Hamilton Health Center is the only Federally Qualified Health Center (FQHC) in Dauphin County. We are committed to improving the health of Central Pennsylvania’s residents by delivering high-quality, respectful, and patient-centered health and related social services—regardless of health, economic, or insurance status. Our mission-driven team works collaboratively to promote access, prevention, education, and whole-person care.
EOE
