Position Summary
We are seeking a reliable and detail-oriented Billing Clerk to join our growing logistics team. The Billing Clerk is responsible for preparing accurate customer invoices, verifying billing information, and ensuring invoices are completed and submitted in a timely manner. This role requires excellent organizational skills, strong attention to detail, and the ability to manage multiple tasks while meeting deadlines.
Key Responsibilities
- Create and process customer invoices accurately and efficiently.
- Verify shipment details, rates, and supporting documentation before invoicing.
- Review bills of lading (BOLs), proof of delivery (PODs), and other shipping documents to ensure billing accuracy.
- Ensure all invoices are completed and sent to customers within required timelines.
- Identify and resolve billing discrepancies by coordinating with the operations, dispatch, and warehouse teams.
- Maintain organized billing records and electronic files.
- Respond to customer inquiries regarding invoices and billing issues in a professional manner.
- Assist with account reconciliations and prepare reports as requested.
- Follow company billing procedures and maintain confidentiality of financial information.
- Perform other administrative duties as assigned.
Qualifications
- High school diploma or equivalent required; Associate's degree in Accounting, Business Administration, or a related field is a plus.
- Previous experience in billing, accounting, or logistics administration preferred.
- Experience in the transportation, freight, or logistics industry is highly preferred.
- Ability to read, write, and speak Mandarin Chinese is required.
- Proficient in Microsoft Office, especially Excel.
- Experience with accounting or transportation management software is a plus.
Required Skills
- Exceptional attention to detail and accuracy.
- Strong organizational and time management skills.
- Ability to complete tasks in a timely manner while meeting deadlines.
- Excellent written and verbal communication skills in English and Mandarin Chinese.
- Ability to prioritize multiple assignments in a fast-paced environment.
- Strong problem-solving skills and ability to work independently.
- Dependable, responsible, and committed to producing high-quality work.
- Ability to work collaboratively with internal departments and customers.
Work Environment
- Office-based position within a logistics and warehouse environment.
- Standard business hours with occasional overtime as needed to meet operational deadlines.
Equal Employment Opportunity
Our company is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Pay: $20.00 - $23.00 per hour
Work Location: In person
