Front Desk Agent (2nd Shift) – Hotel
We are seeking a reliable and guest-focused Front Desk Agent to join our team. This position is primarily scheduled for Night Audit 2 nights a week, with flexibility to assist with additional shifts as needed.
If you thrive in a fast-paced environment, enjoy working independently, and take pride in delivering excellent guest service, we would love to hear from you.
Key Responsibilities
- Greet and check in/check out guests in a friendly and professional manner
- Handle guest requests, concerns, and problem resolution promptly
- Answer phones and manage reservations
- Process payments and maintain accurate records
- Ensure smooth shift transitions with clear communication
- Maintain a clean and organized front desk area
Schedule Requirements
- Primary schedule: 2 Night Audit Shifts (11PM – 7AM)
- Weekend and holiday availability required
Qualifications
- Previous hotel front desk experience required
- Experience with **OPERA Property Management System preferred (not required)
- Strong communication and customer service skills
- Ability to multitask and stay organized in a busy environment
- Dependable with strong attendance
What We’re Looking For
- Someone who can work independently and stay calm under pressure
- A team player willing to step in when needed
- A professional, positive attitude with a focus on guest satisfaction
Benefits
Pay: $14.50 - $15.50 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
