Job Summary
This is a full-time on-site role for a Front Desk Dental Receptionist at Dr.Jolyon Lamwatt in Orlando, FL. Our Hours are 6:45 AM to 4:15 PM Monday through Thursday with lunch from 11:20 AM -12:00 PM. The Front Desk Dental Receptionist will be responsible for appointment scheduling, providing dental care information, maintaining phone etiquette, handling communication, and other receptionist duties.The ideal candidate will serve as the first point of contact for our patients, providing exceptional customer service and administrative support. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Duties
- Greet and welcome patients upon arrival, ensuring a positive first impression.
- Manage phone calls with excellent phone etiquette, addressing inquiries and directing calls as necessary.
- Handle calendar management for appointments and meetings, ensuring timely scheduling and follow-ups.
- Verification of insurance and eligibility.
- Assist with administrative tasks as needed.
- Assist with check-in and check-out processes, ensuring all patient information is recorded accurately.
- Support the team with proofreading documents and correspondence to maintain professionalism in all communications.
- Collaborate with other departments to ensure seamless operations and patient satisfaction.
- Perform additional duties as assigned by management.
Qualifications
- Proven experience in customer service or administrative roles is preferred.
- Strong computer literacy skills, including proficiency in office software applications.
- candidates are encouraged to apply to enhance communication with diverse patients.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Previous experience as a dental receptionist or dental assistant is a plus but not required.
- Strong attention to detail and commitment to delivering high-quality service.
Join our team as a Front Desk Dental Receptionist where you can make a difference in every patient's experience!
Please call (407) 352-9687
Job Type: Full-time
Pay: $17.50 - $19.50 per hour
Benefits:
Work Location: In person
