Position: Contract Sales Specialist
Status: Full time Exempt
Schedule: Monday – Friday, 8:30am – 5:30pm with some evenings, weekends and travel as required to trade shows and other company locations: Louisville and Owensboro, KY
Location: Bardstown, KY onsite 5 days a week
Reports To: Vice President of Contract Sales
Who We Are
From bespoke bourbon production to boundary-pushing brands, Lofted Spirits is where tradition meets transformation. Expanding on the work started by Peter Loftin in 2016, and today the number one producer of Kentucky contract whiskey, Lofted Spirits pioneered a world-class, industry-shaking approach to custom contract distillation while developing some of the fastest growing brands in American Whiskey, Bardstown Bourbon and Green River. A unified entity, Lofted Spirits is built to lead the global whiskey industry, delivering exceptional experiences through innovation, trust and transformative industry impact while crafting some of the world’s most desired and awarded whiskies. Lofted Spirts joined the Pritzker Private Capital family of companies in 2022. Learn more at LoftedSpirits.com.
Bardstown Bourbon Company is pushing the boundaries of innovation while honoring the traditional art of making great whiskey. With the most modern, technically advanced whiskey distillery, Bardstown Bourbon combines the highest quality distillation and spirited hospitality into a modern, authentic bourbon experience unlike any other on the Kentucky Bourbon Trail™. Bardstown Bourbon Co. is working to push the entire industry in a direction that is more innovative, more transparent and more collaborative. Bardstown Bourbon was named 2023 Worldwide Whisky Producer of the Year by IWSC, Brand Innovator and Distiller of the Year at the 2025 Icons of Whisky, and the brand’s Amrut Indian Whisky collaboration, the first of its kind, was honored as the highest-rated American Whiskey by Whisky Advocate in 2024. Bardstown Bourbon Co. is part of Lofted Spirits, one of the largest American Whiskey distillers in the U.S. For more information visit BardstownBourbon.com.
Green River Distilling Co. is a celebration of classic Kentucky – honoring the past while staying firmly planted in the present. The 10th oldest licensed distillery in Kentucky (DSP-KY-10), Green River is known as "the Whiskey Without Regrets," and enjoys a rich history dating back to 1885. Reintroduced in 2022, Green River Distilling Co. proudly calls Owensboro, Kentucky home and serves as the westernmost outpost of the Kentucky Bourbon Trail TM. Authentic and approachable, Green River offers a growing portfolio of whiskeys crafted from historic mash bills. Blended to create a smooth and welcoming taste profile, Green River Distilling Co. is a true testament to simplicity and quality going hand-in-hand. Green River is part of Lofted Spirits, one of the largest American Whiskey distillers in the U.S. For more information visit greenriverwhiskey.com.
Job Summary
This is a professional entry-level role in our contract sales department supporting our collaborative distilling and bottling programs. This role is a good fit for someone who wants to develop their career in the area of sales, marketing, project management or many other exciting career paths. You will not get bored in this environment with multiple lines of business and exciting growth.
Contract Sales Specialist Key Responsibilities:
Sales Administrative Support
Salesforce
-
Enter new leads and contacts into Salesforce.
-
Enter new contracts and all pertinent information
-
Manage all templates – copying necessary parties from each department
-
Quarterly meetings with Docusign rep
-
Update existing contracts from distilling schedule, bottling schedule
-
Work with Finance, Contract Sales, and Operations to ensure the appropriate fields are set up in Salesforce
-
Continuously ensure all accounts, opportunity, and product information is up-to-date
-
Build Salesforce reports
-
Act as tier-1 support (new account setups, login issues, old account deactivations, and escalation to 10K, our Salesforce integrator.)
-
Meet with Customer Support Manager monthly for new buildouts, projects, and backend support
-
Submit weekly reports to the C-Suite for Week over Week/Year over Year sales targets for bulk sales, new fill and bottling sales
-
Keep Bulk Sales Log updated with potential customer bulk sales
-
Ensure OneDrive Customer Contracts Files are organized
-
Inventory reports - create monthly, customer-facing inventory reports
Customer Contact Support:
-
Serve as first contact for customer requests
-
Connect customers to other Bardstown Bourbon Company and Green River Distilling teams for various requests (Ex. Inventory reports, scheduling questions, sample requests, requests for barrel shipments, hospitality requests, etc.)
-
Utilize Outlook Scheduling assistant to Schedule Teams meetings with new leads and existing customers; for necessary business meetings with Bardstown Bourbon Company and Green River Distilling functional teams.
-
Send pre- and post-production notices to customers (Bardstown Bourbon Company and Green River Distilling)
Customer Contact Support continued:
-
Send customer setup/intake forms to new customers and ensure they are filed in
Salesforce and sent to finance for setup in Sage X3 (ERP system) (W-9 & customer set up form, folder 5)
-
Request and coordinate the delivery of customer samples (Bardstown Bourbon Company and Green River Distilling)
-
Coordinate the receipt of dry goods material samples for bottling customers
-
Send bottling request form and pertinent information to prospective bottling customers
Customer Contact (Sales)
-
Serve as first contact for customer requests
-
Generate all contract types for designated clients
-
Direct client management (around 30 active clients); Salesforce data management for all clients
-
Main prospector for all Salesforce/website generated leads
In Person Customer Visits
-
Schedule/coordinate customers’ visits and work with the appropriate cross-functional teams
-
Coordinate and monitor agenda and itinerary for all aspects of customer visit
-
Work with other team members for the leading of tours
-
Set up mash bill tastings for new customers
-
Work with VIP Ambassador for existing customer experiences
-
Work with the Events team and hospitality as necessary for customer events
-
Give distillery, rickhouse, and bottling tours when necessary
Department Support
-
Assist Contract Sales Managers and VP of contract sales with updating the Barrel Forecast
-
Assist Contract Sales Managers and VP of Contract sales in reviewing maturate inventory for potential customer bulk sales
-
Escalate customer requests and issues to Contract Sales Managers and VP of Contract Sales
-
Organize trade shows for the contract sales team
Follow up with
-
Associate General Counsel/CFO during contract negotiations to ensure the process keeps moving
-
Contract Sales Managers and VP of Contract sales during contract negotiations to ensure the process keeps moving
-
Support VP of Contract Sales and Contract Sales Managers in other tasks/duties as necessary
Desired Qualifications:
-
Education: GED/High School diploma required, college degree a plus, however will consider related work experience
-
Microsoft Office Suite experience with intermediate capabilities in Word, Excel, Powerpoint and Outlook
-
Salesforce experience or CRM a plus
-
Strong organizational skills
-
Strong communication skills both verbal and written
-
Customer service experience a plus
Physical Requirements
-
While performing the duties of this job, the employee is regularly required to talk and hear; sit, stand, walk, bend, kneel, stoop, crouch, crawl, and climb all day; frequently lift and/or move items over 50 pounds; use hands and fingers to handle or feel objects, tools, or controls.
-
The employee must be able to physically navigate around a plant/production environment, including the repetitive climbing of stairs and elevated walkways.
-
Frequent expose to fluctuating indoor and outdoor temperatures.
-
Limited overnight travel may be required and travel by car, air, train, or other means of public transportation may be needed.
-
The employee must have the ability to hear and understand verbal communication in person and over communication devices (phone, radio); ability to detect and respond to alarms, warning signals, and emergency notifications; ability to distinguish differences in tone, volume, and pitch for accurate communication.
-
The employee must have the ability to read printed materials, digital screens, and fine print; ability to detect visual signals such as warning lights, hand gestures, or safety signs; ability to accurately perceive depth, color, and movement as required for the role; ability to operate tools, machinery, or vehicles requiring visual coordination.
Our Company is committed to equal opportunity in all aspects of employment. It is the policy of our Company to provide full and equal employment opportunities to all employees and potential employees, without regard to race, color, religion, national or ethnic origin, veteran status, age, gender, gender identity or expression, sexual orientation, genetic information, physical or mental disability or any other legally protected status.
NOTE: The Company reserves the right to modify or apply this Job Description in any manner necessary to conduct its business and meet its goals and objectives. This Job Description does not imply that these are the only functions of the job, or the only essential functions of the job. Other duties and responsibilities may be required in this position.
