Sales Representative - Call Center Agent
We are in the “People Business”. What does that mean? It means we are constantly on the hunt for more of the best and brightest personalities to join our dynamic team. We think when it comes to sales, our agents should radiate outgoing, confident, and can-do attitudes. For the right person, building rapport and confidently asking for the sale comes naturally.
Sound like you? We want to speak with you!
As a Sales Representative - Call Center Agent, you will engage with customers through inbound and outbound calls while identifying their needs, presenting products or services, and helping them make confident purchasing decisions. This role is ideal for individuals with previous sales experience who are strong communicators, goal-oriented, and comfortable working in a fast-paced call center environment.
Agents are responsible for building rapport, identifying opportunities, overcoming objections, closing sales, and accurately documenting interactions. Success in this role comes from strong communication skills, confidence, adaptability, professionalism, and the ability to meet performance goals while delivering a positive customer experience.
Answer inbound and make outbound customer calls
Build rapport with customers and identify their needs through effective questioning and active listening
Present and explain products or services based on customer needs
Confidently recommend solutions and ask for the sale
Handle customer questions and objections professionally
Meet or exceed established sales, productivity, quality, and performance goals
Accurately document customer interactions and sales activity across multiple systems
Follow established sales processes, scripts, policies, and procedures
Build positive customer relationships through professional and solution-focused communication
Maintain professionalism and productivity in a fast-paced, performance-driven call center environment
Collaborate with leadership and team members to improve performance and customer experience
Previous sales experience required
Call center sales experience preferred
Proven ability to meet or exceed sales or performance goals
Strong communication and interpersonal skills
Confident, persuasive, and professional communication style
Comfortable handling objections and asking for the sale
Self-motivated with a strong drive to achieve goals
Strong active listening and problem-solving abilities
Comfortable multitasking across multiple systems and platforms
Basic computer proficiency including navigation, copy/paste, opening tabs, and typing 30+ WPM
Reliable attendance and professionalism
Ability to adapt in a fast-paced, performance-driven environment
Health, Dental, Vision Insurance: Comprehensive plans to keep you and your family healthy.
401k Savings Plan: Secure your financial future with our competitive savings plan.
Employee Advancement & Career Path Development: We believe in promoting from within—your growth is our priority!
Monthly Drawings: Win exciting prizes like gift cards and electronics!
Paid Time Off: Earn paid time off from day one—because you deserve a break!
Casual Environment: Enjoy a relaxed work atmosphere where you can be yourself.
DailyPay Partner: Access your earnings daily—because life doesn’t wait!
We are searching for confident, self-starters who want to bring positivity and a great experience to our customers. While the position is multi-faceted, it boils down to being the customer's first point of contact and representing our brand values through phone calls, emails, and live chat interactions.
Hiring Process Notification: Beware of fraudulent job postings and communications from individuals or entities falsely claiming to represent our company. These scams may include fake offer letters, onboarding documents, or “equipment provision” agreements that request payment, ask you to deposit a check, or instruct you to purchase equipment. These communications are not from Connexus Resource Group
Throughout our hiring process, we will never conduct interviews via Skype, Discord, or WeChat. Connexus Resource Group will never ask applicants or employees to send money, deposit checks, or credit card access as part of the hiring process. Any communication requesting that you deposit a check, pay to ship equipment, or receive funds to purchase equipment is fraudulent and should not be acted upon. To help protect yourself, please use caution during your job search.
To contact our recruiting department directly or to report suspicious activity please call 801-692-7872 or email us at
[email protected].
Notice of Equal Opportunity and Accommodation for Applicants with Disabilities
Connexus Resource Group is committed to providing equal employment opportunities to all qualified individuals, including individuals with disabilities. If you require a reasonable accommodation to complete this application or to participate in any part of the application or hiring process, please contact our Human Resources department at [email protected]. Requests for accommodation will be considered on a case-by-case basis in accordance with applicable federal, state, and local laws, including the Americans with Disabilities Act (ADA). Providing this information is voluntary and will be kept confidential as required by law. 