Pay Range
$25 – $36 per class, depending on experience
Objective
Responsible for delivering a world‑class group fitness experience grounded in teamwork, professionalism, and outstanding customer service to our members, guests, company, and community.
Reports To
Group Fitness Manager (GFM)
Criteria
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AFAA or ACE Primary Group Exercise Certification (see Group Fitness Instructor Manual)
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AFF‑approved specialty certification(s) for active formats (e.g., MOSSA, Zumba, Spinning, RYT200)
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Current CPR and AED Certification
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Proficient oral, written, and technology communication skills (email/text)
As an AFF team member, responsibilities include, but are not limited to:
- Get & Keep Members by delivering exceptional service and fostering strong member relationships
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Perform duties in alignment with the company’s Mission, Vision, Pillars of Success, Service Standards, and Business Philosophy
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Provide the highest quality customer service with a welcoming, friendly, energetic, and positive attitude; use members’ names whenever possible
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Follow all Service Standards, Training Manuals, Policy Manuals, and department‑specific handbooks
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Know and follow the club’s emergency response protocol; prioritize safety and sound judgment
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Arrive 10 minutes early in proper department‑specific uniform
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Actively participate in department and club meetings
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Contribute to club and organizational goals as a collaborative team member
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Maintain open, honest communication with the team and partner together as fitness professionals
As a Group Fitness Instructor, additional responsibilities include, but are not limited to:
- Deliver safe, effective, and engaging group fitness classes aligned with company and industry standards
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Provide appropriate modifications for all fitness levels and ensure member safety throughout class
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Maintain active, current AFF‑approved certifications; submit updated copies to the GFM
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Participate in AFF‑recommended education, workshops, trainings, events, and upskilling opportunities
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Arrive 10 minutes early to set up, greet participants, and prepare the class environment
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Provide thorough class introductions, teach world‑class programs, and remain afterward to clean up, answer questions, and promote additional classes and club activities
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Begin and end classes on time; follow scheduled formats as defined by the Group Fitness Director (GFD)
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Motivate members with positive encouragement and create an enjoyable, non‑competitive environment
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Complete all administrative tasks accurately and on time (availability updates, contact information changes, attendance numbers, etc.)
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Respond within 24 hours to time‑sensitive communication from team leaders and fellow instructors
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Follow department procedures for securing qualified substitutes and minimize unnecessary sub requests
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You may teach at other fitness facilities; however, serving as a Manager/Coordinator or holding a leadership role at another fitness facility is grounds for termination
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Notify the GFM of equipment needs or malfunctions
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Wear appropriate attire that reflects a positive, professional, fit, and healthy image
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Input and manage your weekly work schedule in the club’s scheduling platform by established deadlines, maintaining full accountability for schedule accuracy, timeliness, and adherence to club staffing need
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Perform other duties as reasonably assigned
