Job Overview:
The purpose of this position is to interact with our guests and ensure they have a great experience when dining at the Country Club. Front of House Service Staff are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed.
General responsibilities:
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Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
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Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
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Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks.
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Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
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Prepare mixed drinks for service to your customers tables.
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Properly open and pour wine at the tableside.
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Obtaining revenues, issuing receipts, accepting payments, and correctly balancing Server chits and receipts.
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Performing basic cleaning tasks as needed or directed by supervisor.
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Filling in for absent staff as needed.
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Assisting with special events as needed.
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Greet all guests and Members warmly with an appropriate greeting.
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Adhere to grooming and appearance standards consistently.
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Understands and can communicate products and services available at the resort.
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Must have some familiarity with basic cooking skills.
Job Qualifications:
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Education: High school diploma or equivalent preferred.
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Experience: Previous serving experience required.
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Excellent oral communication skills required.
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Positive interpersonal skills required.
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Must speak English fluently and be able to write in basic English.
Pay:
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Banquet Servers at $16.90/hour plus gratuities. This is an 'On Call' position, with weekends available.
