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Human Resources Director

FAMILY HEALTH CARE CENTER OF KALAMAZOO -
Kalamazoo, MI

Job Details

Full-time

Qualifications

Bachelor's degree

Full Job Description

JOB TITLE: Human Resources Director

DEPARTMENT: Human Resources

REPORTS TO: Executive Director of Human Resources

FLSA STATUS: Exempt

LOCATION: All

POSITION SUMMARY:

The HR Director provides strategic and operational leadership to align human resources initiatives with the mission and goals of Family Health Center. This role is responsible for fostering a community reflective, compliant, and performance-driven culture that supports high-quality patient care and equitable outcomes.

KEY RESPONSIBILITIES:

Develop and implement HR strategies that support clinical operations, community health initiatives, and compliance requirements.
Ensure compliance with federal and state employment laws, HRSA requirements, HIPAA, and OSHA regulations.
Oversee credentialing and privileging processes for clinical providers.
Lead recruitment and retention efforts for medical, administrative, and executive talent.
Oversee compensation and benefits programs, including management of grant-funded salary structures.
Direct employee relations, investigations, and conflict resolution practices in alignment with labor law and organizational values.
Support workforce planning, organizational development, and succession planning. Support training and development initiatives across all levels of the organization.
Lead performance management processes, including goal setting, appraisals, and corrective action protocols.
Collaborate with finance and compliance teams on HR-related audits, reports, and grant management.

QUALIFICATIONS:

A Bachelor’s Degree in Human Resources or related field from an accredited college or university is required. Master’s Degree is preferred.
A minimum of seven (7) years of progressive experience in managing the Human Resources functions is required, or an equivalent amount of education and experience.
Active certification as PHR or SPHR is preferred in addition to experience in health care or human service-related organizations.

HR DIRECTOR COMPETENCY MATRIX- FQHC ENVIRONMENT

COMPETENCY AREA

KEY SKILLS & KNOWLEDGE

PROFICIENCY LEVEL

Regulatory Compliance

HRSA, FTCA, HIPAA, FMLA, ADA, EEO, OSHA, Credentialing/Privileging Protocols

Expert

Talent Acquisition & Retention

Recruiting in underserved areas, provider shortage strategies, cultural fit assessment

Advanced

Employee Relations

Conflict resolution, burnout prevention strategies

Advanced

Strategic HR Leadership

HR strategy alignment with clinical priorities, workforce planning, executive consultation

Expert

HR Operations & Systems

HRIS/payroll systems (e.g. ADP), policy development, performance appraisal design

Advanced

Training & Development

Compliance training, supervisory skills, leadership development

Intermediate to Advanced

Benefits & Compensation

Plan design, cost analysis, total rewards strategy, grant-funded salary structures

Advanced

Community Health Integration

Understanding of social determinants of health, health equity practices, staff alignment with community engagement goals

Intermediate

Data Analysis and Reporting

HR Metrics, Workforce data, turnover/retention analysis, compliance audit support

Intermediate

Family Health Center has the right to modify the duties and functions of the job description based on the needs of the organization.

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